Shawmut Inn Boston, Boston, Front Desk

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Home » United States » Massachusetts » Boston Destinations » Boston Hotels » Shawmut Inn Boston

OpinionWell
Rank

60th

Out of 197

Shawmut Inn Boston	Average Price: $262 Check Rates

Hotel Class:

280 Friend Street

Boston, 02114 View map

2-Star Hotel Rank: 7 of 24
Average review rating: 3.24

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (20) , MyTravelGuide (8) , Travelocity (3) , TripAdvisor (167) , YahooTravel (15)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (4) bar (65) bathroom (17) bed (38) breakfast (64) cable (3) check in (15) check out (3) closet (4) complimentary (6) concierge (5) cost (7) deal (10) decor (5) dinner (4) discount (8) downtown (26) fitness center (3) food (9) front desk (39) gym (4) hotel (254) housekeeping (4) lobby (18) location (129) manager (9) money (13) neighborhood (9) parking (41) pillow (5) price (29) rate (10) recommend (19) restaurant (14) room (267) service (37) sheets (3) shower (9) staff (81) street (99) suite (15) to park (4) towel (5) valet (12) valet parking (4) value (8) view (9) walk (37) walk-in (2) wireless (3)

Front desk

Appears in 39 comments.

76% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) great (5) helpful (4) hotel (6) maintenance (4) night (3) problem (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The employees at the front desk impression of excellence and thorough quest to provide each customer a home away from home is exemplary.

"Hospitality " Read full review on TripAdvisor 2/16/2012 Vote

2. The lobby is open and bright and the front desk staff courteous and proficient.

"Value and Downtown Convenience " Read full review on TripAdvisor 1/16/2012 Vote

3. Check in was fast and they were great about holding a package at the front desk before our arrival.

"Spacious loft style rooms near North Station " Read full review on TripAdvisor 11/12/2011 Vote

4. Contacted the front desk a couple of times and the response was to wait for the maintenance person to come up in an hour.

"Leaking from ceiling and large wet black mold stains " Read full review on TripAdvisor 10/16/2011 Vote

5. com for help and when she called the front desk, she was told that 'because it rained yesterday'.

"Leaking from ceiling and large wet black mold stains " Read full review on TripAdvisor 10/16/2011 Vote

6. If I rung the front desk they asked the questions appropriately.

"Family atmosphere and compassionate customer service " Read full review on TripAdvisor 9/9/2011 Vote

7. Friendly front desk staff.

"Good downtown location " Read full review on TripAdvisor 9/3/2011 Vote

8. Front desk was warm and very helpful.

"Don't be afraid to stay here! " Read full review on TripAdvisor 1/5/2011 Vote

9. Front desk was warm and very helpful.

"Don't be afraid to stay here! " Read full review on TripAdvisor 1/5/2011 Vote

10. the front desk clerk acted like he was doing me a favor by not charging me for the night.

"Bed Bugs and Bad Service " Read full review on TripAdvisor 8/27/2010 Vote