Boston Hyatt Harborside, Boston, Concierge

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Rank

37th

Out of 197

Boston Hyatt Harborside	Average Price: $308 Check Rates

Hotel Class:

101 Harborside Drive

Boston, 02128 View map

4-Star Hotel Rank: 24 of 38
Average review rating: 3.7

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (1193) , Travelocity (6) , TripAdvisor (350) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (27) bar (31) bathroom (38) bed (58) bill (13) breakfast (86) charge (35) check in (43) check out (12) complimentary (10) concierge (22) cost (39) deal (20) dinner (42) discount (8) downtown (108) fee (28) fitness center (9) food (97) front desk (63) gym (15) hot tub (8) hotel (694) housekeeping (17) lobby (33) location (97) manager (18) money (21) parking (55) patio (17) pillow (9) pool (59) price (55) rate (33) recommend (41) restaurant (136) room (557) room service (44) sauna (7) service (134) shower (30) shuttle (210) staff (170) suite (12) towel (25) tub (9) value (13) view (336) walk (23) wireless (10)

Concierge

Appears in 22 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (2) extremely (2) friendly (4) good (2) great (3) helpful (12) hotel (3) nice (3) service (4) shuttle (3) staff (9) super (3) taxi (2) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge desk was very helpful with making dinner reservations, and the staff was courteous.

"Beautiful view but quite noisy " Read full review on TripAdvisor 3/27/2012 Vote

2. Everyone was super helpful, including a concierge who went out of his way twice to secure impossible to get tickets.

"Convenient & Friendly Too " Read full review on TripAdvisor 1/23/2012 Vote

3. And Bobby, the Manager Concierge, was truly exemplary at helping us overcome several problems.

"Excellent staff, Need to Upgrade Amenities to Reflect Standard Set By Staff " Read full review on TripAdvisor 1/5/2012 Vote

4. Concierge and front desk staff were amazing.

"Excellent service, fantastic rooms, just missing a few minor details " Read full review on TripAdvisor 7/8/2011 Vote

5. The concierge was of great help also, saving me money by recommending the train into the city instead of paying 10 dollars for the water taxi.

"Very friendly and accommodating staff-you should stay here " Read full review on TripAdvisor 5/1/2011 Vote

6. They told us ' take a ticket and the concierge will take care of it at checkout.

"Never staying here again " Read full review on TripAdvisor 3/28/2011 Vote

7. The hotel was clean and concierge was very helpful.

"Nice Hotel " Read full review on Expedia 10/8/2009 Vote

8. I found the front desk and concierge friendly and helpful.

"Nice view from the west side " Read full review on TripAdvisor 8/12/2008 Vote

9. Service was mixed: the concierge desk were very helpful, but service in the bar could be slow.

"Very convenient and great views " Read full review on TripAdvisor 7/6/2008 Vote

10. We especially were impressed with the Concierges who gave us super advice & helped us get all around Boston.

"Loved our visit!!! " Read full review on TripAdvisor 10/15/2007 Vote