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Rank
28th
Out of 197

Ritz Boston

Average Price: $616  
 
Hotel Class:
10 Avery Street
Boston, 02111 View map  
4-Star Hotel Rank: 20 of 38
Average review rating: 4.05
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (17) , TripAdvisor (192) , YahooTravel (20)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 11 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
 
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1. The concierge, managers and room cleaning were very courteous and all so positive and happy for me the morning after.
"BEST PLACE TO GET ENGAGED!!!! " Read full review on TripAdvisor   3/13/2012 Vote      
2. A few other mixups involving our reservation (made through AMEX platinum) but everything was very professionally resolved by the day manager.
"Excellent Hotel, Great location " Read full review on TripAdvisor   10/21/2010 Vote      
3. We have just returned from a 6 day trip to the Ritz, we were treated as if we were the only people staying in the hotel, all the staff from the managers to the bell boys were superb, always giving us a name and the staff in the club lounge were just amazing, nothing was too much trouble.
"Superb hotel in an excellent location with 5 star treatment from staff. " Read full review on TripAdvisor   6/1/2010 Vote      
4. We had interactions with two different concierges, two managers, and many staff, and were treated like royalty the entire night.
"Outstanding and Luxurious Service " Read full review on TripAdvisor   3/13/2012 Vote      
5. Front house manager are phenomenal.
"Best Stay Ever!! " Read full review on TripAdvisor   2/25/2012 Vote      
6. The following morning, I called down to the front desk for another matter; I did, however, mention to the the front desk the items above and the manager who assisted me was splendid.
"Charming - Almost a 5 star Ritz! " Read full review on TripAdvisor   11/20/2011 Vote      
7. I mentioned that we were celebrating our anniversary, and the hotel manager sent some chocolate covered strawberries to our room.
"Wonderful experience at Ritz Carlton Boston " Read full review on TripAdvisor   9/6/2010 Vote      
8. I mentioned that we were celebrating our anniversary, and the hotel manager sent some chocolate covered strawberries to our room.
"Wonderful experience at Ritz Carlton Boston " Read full review on TripAdvisor   9/6/2010 Vote      
9. I was frank and told the manager, I was not sure if the service was based on my ethnicity, but it was alarming.
"Minorities should run--you will be treated like worst than the Janitor " Read full review on TripAdvisor   7/13/2009 Vote      
10. The bar was full of employees including a manager and at least 5 team members.
"Minorities should run--you will be treated like worst than the Janitor " Read full review on TripAdvisor   7/13/2009 Vote      
   
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