Ritz Boston, Boston, Concierge

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Rank

28th

Out of 197

Ritz Boston	Average Price: $616 Check Rates

Hotel Class:

10 Avery Street

Boston, 02111 View map

4-Star Hotel Rank: 20 of 38
Average review rating: 4.05

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (17) , TripAdvisor (192) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) bar (39) bath (16) bathroom (42) bed (28) bill (5) breakfast (35) charge (10) check in (32) check out (6) complimentary (8) concierge (46) cost (7) deal (4) decor (8) dinner (20) downtown (6) fee (5) fitness center (10) food (50) front desk (22) gym (35) hotel (317) housekeeping (8) lobby (42) location (103) lunch (14) manager (11) money (5) parking (7) pool (12) price (14) rate (23) recommend (29) restaurant (70) room (274) room service (21) service (130) shower (26) spa (12) staff (122) street (21) suite (52) towel (5) tub (12) valet (11) value (8) view (46) walk (38) wireless (6)

Concierge

Appears in 46 comments.

85% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (3) club (4) desk (3) great (5) helpful (11) hotel (3) liked (5) lobby (3) lounge (8) night (3) outstanding (2) recommend (6) reservation (3) service (7) staff (5) walking (3) well (2) wondering (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There is a great gym, movie theater, wonderful service and one of the best concierge levels we have ever seen.

"A delightful surprise " Read full review on TripAdvisor 4/17/2012 Vote

2. To be fair, concierge and lounge employees were exceptional.

"Disappointed " Read full review on TripAdvisor 4/9/2012 Vote

3. The concierge, Caroline has been unbelievably helpful.

"AMAZING!!! " Read full review on TripAdvisor 4/4/2012 Vote

4. From the attentive doormen to the cheerful concierges to the plush lounge, your first impression every time you enter makes you feel like royalty.

"They don't call it the Ritz for nothing! " Read full review on TripAdvisor 4/3/2012 Vote

5. The concierge suggested a wonderful local brunch place that we loved.

"Peaceful, relaxing luxury " Read full review on TripAdvisor 3/22/2012 Vote

6. The concierge, managers and room cleaning were very courteous and all so positive and happy for me the morning after.

"BEST PLACE TO GET ENGAGED!!!! " Read full review on TripAdvisor 3/13/2012 Vote

7. The concierge recommended an outstanding high-end restaurant and offered to get us a car or a limo.

"Outstanding and Luxurious Service " Read full review on TripAdvisor 3/13/2012 Vote

8. The next day, we again got help from the concierge.

"Bad service for the price " Read full review on TripAdvisor 1/6/2012 Vote

9. The check in service and concierge service was fantastic as was the service in the bar.

"Nice location and good service, room wasn't very clean " Read full review on TripAdvisor 9/2/2011 Vote

10. The Jer Ne retaurant was closed which was a shame, but the concierge recommended Grill 23, which was excellent, and a 10-15 minute walk from the hotel.

"Excellent service, exceeded all our needs " Read full review on TripAdvisor 7/10/2011 Vote