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OpinionWell
Rank
25th
Out of 197

Hilton Boston

Average Price: $293  
 
Hotel Class:
40 Dalton Street
Boston, 02115-3123 View map  
3-Star Hotel Rank: 6 of 37
Average review rating: 3.9
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , MyTravelGuide (406) , Travelocity (6) , TripAdvisor (517) , YahooTravel (13)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 22 comments. 
75% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
best (2)   clean (2)   closet (2)   coffee (2)   concierge (3)   desk (5)   efficient (2)   excellent (3)   good (2)   hotel (7)   management (5)   need (3)    
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1. The rooms, at the Hilton Back Bay, have stunning views of Boston, are beautifully appointed and excellently maintained by the Housekeeping Staff.
"Massachusetts has numerous Sports Champions, but Boston has the Hilton Back Bay " Read full review on TripAdvisor   4/2/2012 Vote      
2. Front desk and housekeeping staff excellent - but always felt the Concierge was pushing his own interests/favorites.
"Good Hilton in general but poor breakfast/meal options " Read full review on TripAdvisor   10/24/2011 Vote      
3. Someone had vomited in my room, and the bed spread was left with the vomit on it after housekeeping had cleaned.
"Unclean rooms, poor service, would not recommend " Read full review on TripAdvisor   2/1/2011 Vote      
4. This hotel also had the best housekeeping I have had at a hotel in very long time, they replaced everything, left bottled water everyday and were very efficient, I wish every hotel had housekeeping like this hotel.
"Great Boston Hotel ! " Read full review on TripAdvisor   9/3/2007 Vote      
5. Housekeeping - very good, replaced appropriate amounts of coffee, pillow chocolates, toiletries every day.
"Three and a half stars:) " Read full review on TripAdvisor   8/14/2007 Vote      
6. Housekeeping.
"Feeling Guilty " Read full review on TripAdvisor   4/18/2012 Vote      
7. From the General Manager to the Director of Front Desk Services to the Manager of Restaurant and Bar facilities to the Manager of housekeeping Services and Valet, they are the very best any Hotel can offer.
"Massachusetts has numerous Sports Champions, but Boston has the Hilton Back Bay " Read full review on TripAdvisor   4/2/2012 Vote      
8. The feel of a boutique hotel was reinforced by the front desk staff, housekeeping staff, and other lobby service personnel, who were all extremely friendly, efficient, helpful, and solicitous, almost to a fault.
"Excellent service and accommodations in a small footprint " Read full review on TripAdvisor   12/4/2011 Vote      
9. I see that the room we have set aside for you hasn't been readied yet by housekeeping.
"What Matters Most is What They Do When Something Goes Wrong " Read full review on TripAdvisor   10/20/2011 Vote      
10. We did have some complications with Housekeeping, We called down for 2 extra towels and it seemed forever to receive them.
"Overall a wonderful experience " Read full review on TripAdvisor   8/17/2011 Vote      
   
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