Hilton Boston, Boston, Front Desk

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Rank

25th

Out of 197

Hilton Boston	Average Price: $293 Check Rates

Hotel Class:

40 Dalton Street

Boston, 02115-3123 View map

3-Star Hotel Rank: 6 of 37
Average review rating: 3.9

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , MyTravelGuide (406) , Travelocity (6) , TripAdvisor (517) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (26) balcony (12) bar (71) bath (11) bathroom (90) bed (76) bill (20) breakfast (148) charge (35) check in (55) complimentary (27) concierge (44) cost (28) deal (14) decor (11) dinner (19) discount (12) downtown (31) fee (20) fitness center (19) food (66) front desk (89) gym (37) hot tub (25) hotel (817) housekeeping (22) lobby (139) location (336) manager (30) money (25) parking (105) pillow (23) pool (106) price (81) rate (57) recommend (63) restaurant (211) room (804) room service (30) service (122) shower (57) staff (295) street (157) suite (11) towel (17) tub (10) value (26) view (188) walk (179) wireless (39)

Front desk

Appears in 89 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (4) friendly (12) great (5) helpful (18) hotel (12) housekeeping (4) management (9) problem (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All hotel staff were great from front desk to restaurant and bar staff.

"Excellent hotel, well placed " Read full review on TripAdvisor 5/1/2012 Vote

2. Front desk was fabulous - not what you expect in a chin hotel in a city.

"Excellent service " Read full review on TripAdvisor 4/28/2012 Vote

3. The front desk staff was always friendly and very helpful, the room was nice and the business center was large, accessible and pleasant.

"Terrific stay! " Read full review on TripAdvisor 3/22/2012 Vote

4. Front desk staff and bartender were extremely friendly and helpful with tips about where to go for the day and where to get some great food.

"immaculate hotel, amazing staff " Read full review on TripAdvisor 1/21/2012 Vote

5. The front desk staff were very helpful as well as the concierge.

"Great location, Great location, Great location " Read full review on TripAdvisor 12/5/2011 Vote

6. Front desk and housekeeping staff excellent - but always felt the Concierge was pushing his own interests/favorites.

"Good Hilton in general but poor breakfast/meal options " Read full review on TripAdvisor 10/24/2011 Vote

7. Front Desk staff friendly and very helpful with tourists.

"Good tourist base in Boston " Read full review on TripAdvisor 9/18/2011 Vote

8. The front desk staff was very attentive especially Emily.

"Overall a wonderful experience " Read full review on TripAdvisor 8/17/2011 Vote

9. --Very courteous front desk staff and breakfast staff.

"A So-So Hilton for a Top Tier Rate " Read full review on TripAdvisor 8/12/2011 Vote

10. The staff were all very helpful and polite including the front desk, parking attendants, restaurant, concierges and cleaning.

"Comfortable, Great Location, Excellent Service " Read full review on TripAdvisor 8/3/2011 Vote