Charlesmark Hotel Boston, Boston, Service

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Rank

38th

Out of 197

Charlesmark Hotel Boston	Average Price: $233 Check Rates

Hotel Class:

655 Boylston Street

Boston, 02116 View map

3-Star Hotel Rank: 9 of 37
Average review rating: 4.16

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (75) , Travelocity (2) , TripAdvisor (418) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) bar (152) bargain (6) bath (5) bathroom (93) bed (68) bill (6) breakfast (167) cable (9) charge (12) check in (26) check out (5) closet (25) complimentary (26) cost (14) deal (15) decor (21) discount (6) downtown (17) fee (6) food (26) front desk (37) hotel (586) housekeeping (11) laundry (6) lobby (40) location (277) lunch (5) manager (17) money (16) neighborhood (11) parking (33) patio (14) price (91) rate (24) recommend (53) restaurant (82) room (740) service (51) sheets (6) shower (50) staff (181) street (107) suite (7) towel (9) tub (6) value (45) view (42) walk (80) wireless (20)

Service

Appears in 51 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
excellent (5) free (7) good (7) great (8) guest (3) helpful (5) hotel (11) internet (4) laundry (5) location (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Excellent service from reception, good continental breakfast in the bar area and free tea/coffee all day if required.

"Highly Recommend " Read full review on TripAdvisor 12/12/2011 Vote

2. We were so pleased with the location, the service, the breakfast, the room, and our view from the 6th floor.

"Perfect location " Read full review on TripAdvisor 11/17/2011 Vote

3. The service was friendly and helpful.

"Great hotel in perfect location! " Read full review on TripAdvisor 8/13/2011 Vote

4. The food and service was excellant.

"Perfect start to our vacation " Read full review on TripAdvisor 12/19/2010 Vote

5. The following morning I had to leave early but was informed by email during the day that I had been given a change of room and that my belongings had been moved for me - Great service.

"Great location, Great staff, Can be noisy " Read full review on TripAdvisor 10/25/2010 Vote

6. The hotel service was great from the front desk people to the cleaning ladies, to the continental breakfast that is served, to the location of the hotel.

"Great place to stay in Boston " Read full review on Expedia 9/30/2010 Vote

7. Don't stay at the Charlesmark if you're expecting large rooms with good views; however, it's in a GREAT location, and the service is excellent.

"Small, Euro-Style Hotel with Excellent Service " Read full review on Expedia 6/22/2010 Vote

8. Excellent service from reception, good continental breakfast in the bar area and free tea/coffee all day if required.

"Brilliant location " Read full review on TripAdvisor 8/28/2009 Vote

9. Best service I've ever had at a hotel, in Boston or elsewhere.

"Best...Service...Ever... " Read full review on TripAdvisor 7/24/2009 Vote

10. Fridge in the room along with the free internet, basic breakfast and free printing service.

"Deserves its good ratings!!! " Read full review on TripAdvisor 6/21/2009 Vote