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Rank
38th
Out of 197

Charlesmark Hotel Boston

Average Price: $233  
 
Hotel Class:
655 Boylston Street
Boston, 02116 View map  
3-Star Hotel Rank: 9 of 37
Average review rating: 4.16
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (75) , Travelocity (2) , TripAdvisor (418) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 37 comments. 
91% wrote positive comments about front desk
The following words were used in comments with Front desk:
accommodating (2)   clean (2)   desk (37)   extremely (5)   fee (2)   friendly (6)   great (4)   helpful (11)   hotel (7)   housekeeping (3)   laundry (5)   need (4)   nice (2)   recommend (2)    
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1. We generally found the front desk very helpful and they were willing to hold our luggage for a few hours after we checked out.
"Very happy with our choice - great value in central Boston " Read full review on TripAdvisor   9/12/2011 Vote      
2. The front desk staff are very friendly and gracious.
"The BEST value in Copley Square area! " Read full review on TripAdvisor   6/13/2011 Vote      
3. Front desk staff was always helpful and friendly.
"Perfect Hotel in Back Bay " Read full review on TripAdvisor   11/14/2010 Vote      
4. Front desk staff was always helpful and friendly.
"Perfect Hotel in Back Bay " Read full review on TripAdvisor   11/14/2010 Vote      
5. The hotel service was great from the front desk people to the cleaning ladies, to the continental breakfast that is served, to the location of the hotel.
"Great place to stay in Boston " Read full review on Expedia   9/30/2010 Vote      
6. There is a chic bar on the first floor, frequented by a younger crowd, a cute sidewalk cafe and very nice front desk staff.
"Diamond in the Rough in Copley Square! " Read full review on Expedia   9/15/2010 Vote      
7. The real value for me and a great overall summary of the hotel is toward the end of the week I was running out of clean clothes and called the front desk to see if they knew of a laundry drop off service.
"Great Location, Price, and Service " Read full review on TripAdvisor   7/25/2010 Vote      
8. Sara at the front desk was extremely helpful.
"Copley bargain " Read full review on Expedia   5/12/2010 Vote      
9. Like some of the other reviews on here, I found the front desk staff to be, well, unfriendly at times.
"Great Location, Good stay, but some issues" " Read full review on TripAdvisor   4/9/2010 Vote      
10. The in-room TV was so complicated they had to provide instructions on how to turn it on, and even at that I needed to call the front desk for help.
"Charlesmark--dark and cramped " Read full review on Expedia   3/10/2010 Vote      
   
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