InterContinental Boston, Boston, Service

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OpinionWell
Rank

6th

Out of 197

InterContinental Boston	Average Price: $452 Check Rates

Hotel Class:

510 Atlantic Avenue

Boston, 02210 View map

4-Star Hotel Rank: 5 of 38
Average review rating: 4.15

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (140) , Travelocity (25) , TripAdvisor (893) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (65) balcony (36) bar (266) bath (64) bathroom (443) bathtub (29) bed (255) breakfast (177) charge (62) check in (150) check out (44) concierge (133) cost (64) deal (55) dinner (69) downtown (68) fee (30) food (159) front desk (146) gym (94) hotel (1823) housekeeping (31) lobby (163) location (465) manager (61) money (38) parking (140) pillow (49) pool (152) price (186) rate (152) recommend (132) restaurant (305) room (1634) room service (113) service (310) shower (175) spa (86) staff (426) street (135) suite (69) towel (51) tub (131) valet (39) valet parking (34) value (41) view (330) walk (293) waterfront (70) wireless (40)

Service

Appears in 310 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
excellent (30) expectation (16) food (25) friendly (16) good (35) great (38) hotel (99) location (25) nice (23) night (14) poor (16)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service staff are all very nice, smiling constantly while they tell you that they can't waive the to-this-day annoying internet connectivity charge.

"Very Nice Addition to City " Read full review on TripAdvisor 5/18/2012 Vote

2. Unlike a few other recent posters, I found the service and attention to detail by everyone to be impeccable.

"My new hotel in Boston " Read full review on TripAdvisor 4/17/2012 Vote

3. The service, overall, was outstanding.

"Outstanding Service " Read full review on TripAdvisor 3/29/2012 Vote

4. Pros:- Great location for the harbor- Excellent service (let me check in early in the morning) and were very kind- New and clean, and luxurious without being overbearing or gaudy - Walk most places (however, a little far from the shopping district and the park)Cons - No shuttle service to airportsExcellent room, excellent location, excellent service.

"Excellent Hotel " Read full review on TripAdvisor 3/12/2012 Vote

5. From the valet parking to check in/out to room service the service providers were prompt and extremely courteous.

"Gorgeous rooms and great location - Highly recommend! " Read full review on TripAdvisor 2/8/2012 Vote

6. Wonderful service, beautiful property.

"Very nice, but at least allow free wifi in the lobby " Read full review on TripAdvisor 1/17/2012 Vote

7. Everything about the place was fantastic, from the staff/service, to the rooms and the food that we were able to enjoy - both at the party and our breakfast at Miel.

"What a treat! " Read full review on TripAdvisor 1/14/2012 Vote

8. We found the service to be wonderful.

"Beautiful and luxurious " Read full review on TripAdvisor 12/28/2011 Vote

9. The service was excellent, I walked everyday to the Boston Common and shopping area which was less than ten minutes walk.

"Amazing hotel " Read full review on TripAdvisor 11/29/2011 Vote

10. Superb location, great service, great hotel.

"Superb hotel! " Read full review on TripAdvisor 11/28/2011 Vote