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Rank
6th
Out of 197

InterContinental Boston

Average Price: $452  
 
Hotel Class:
510 Atlantic Avenue
Boston, 02210 View map  
4-Star Hotel Rank: 5 of 38
Average review rating: 4.15
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (140) , Travelocity (25) , TripAdvisor (893) , YahooTravel (7)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 61 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
complaints (4)   desk (10)   floor (3)   free (5)   helpful (5)   hotel (10)   management (63)   message (3)    
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1. Thanks to all the staff and the concierge justin for his excellant work with helping me with the best restaurants and things to do in boston and i would like to thank chris the manager for all his good work keep it up.
"amazing like always!! " Read full review on TripAdvisor   4/27/2012 Vote      
2. My issue with this hotel is that I had to call several times and beg the manager for a free night, which he was hesitant and I tried to argue that we really deserved more than that.
"Sewer pipe broke in our room!!!! " Read full review on TripAdvisor   3/31/2012 Vote      
3. Also, in the past you could email the manager for a special occasion (this was my anniversary) and get a response and I mailed the manager 2 times over 2 months ahead of the trip and never got a response back which is unlike every other year.
"My favorite place in Boston " Read full review on TripAdvisor   12/10/2011 Vote      
4. Finally, after many persistent phone calls, we got a letter from the general manager offering us a free weekend stay in 2011.
"They could be trying a lot harder--many better options in Boston--not staying there again " Read full review on TripAdvisor   9/1/2011 Vote      
5. I rang down to the front desk and eventually spoke to a man claiming to be the manager he offered me an upgrade the following day which I accepted, this though didn't make up for the fact that I couldn't get to sleep when I wanted to.
"A hotel that cannot even provide the very minimum of a good nights sleep " Read full review on TripAdvisor   2/27/2011 Vote      
6. Well the manager was very helpful and checked him in after I confirmed everything but if they had called me 10 minutes later I would have been a plane and well he would have had to wait a few hours for me.
"Really Nice & Comfortable Room " Read full review on TripAdvisor   8/24/2008 Vote      
7. The staff/ manager are very friendly.
"Bostons Best Bet!!! " Read full review on TripAdvisor   1/1/2008 Vote      
8. When I was leaving the manager on duty, a really helpful 40 something man, got a bellman and personally loaded my bed back onto my truck.
"Awesome bed, Great Doorman, Dont touch the mini fridge! " Read full review on TripAdvisor   8/8/2007 Vote      
9. )When we returned to the new room after dinner, there was a message from the manager saying he hoped we liked this room better, and that, as a special favor to us, we could have unlimited 'in and out' parking privileges for this visit only.
"Pass by the InterContinental Boston " Read full review on TripAdvisor   6/14/2007 Vote      
10. I called multiple times for a toothbrush and finally got a 'free' one after contacting the manager.
"Like eating a Subway sandwich for 500.00 " Read full review on TripAdvisor   10/8/2011 Vote      
   
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