Tremont Plaza Hotel, Baltimore, Front Desk

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Rank

4th

Out of 231

Tremont Plaza Hotel	Average Price: $186 Check Rates

Hotel Class:

222 Street Paul Place

Baltimore, 21202 View map

3-Star Hotel Rank: 2 of 33
Average review rating: 3.63

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (37) , MyTravelGuide (116) , Travelocity (12) , TripAdvisor (308) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) bar (25) bathroom (85) bed (83) breakfast (35) charge (13) check in (40) check out (16) checkout (9) closet (20) complimentary (9) cost (10) deal (21) dinner (27) downtown (22) food (55) front desk (82) gym (10) hotel (500) housekeeping (25) lobby (47) location (76) lunch (12) manager (22) money (20) neighborhood (9) parking (51) pillow (21) pool (27) price (30) rate (21) recommend (43) restaurant (65) room (478) room service (19) service (118) sheets (8) shower (33) shuttle (54) staff (223) street (26) suite (103) towel (16) tub (10) valet (39) valet parking (30) value (16) view (30) walk (77) wireless (10)

Front desk

Appears in 82 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (11) helpful (16) hotel (9) housekeeping (6) knowledgable (4) nice (8) pleasant (3) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Bell, Front Desk and Valet service was great.

"A downtown gem of a hotel " Read full review on TripAdvisor 5/6/2012 Vote

2. The Front Desk recommended non touristy restaurants in the area that were all terrific.

"A downtown gem of a hotel " Read full review on TripAdvisor 5/6/2012 Vote

3. Front desk staff were very helpful.

"Surprisingly Awesome! " Read full review on TripAdvisor 3/24/2012 Vote

4. We were welcomed by the valet and the front desk staff; both were very friendly and helpful.

"Great stay! " Read full review on TripAdvisor 8/26/2011 Vote

5. I also do like a larger entry/front desk that gives friends an opportunity to find each other.

"Historic, lovely hotel " Read full review on TripAdvisor 7/27/2011 Vote

6. Check-in was quick and efficient - front desk people are friendly and informative.

"Very nice hotel/ staff " Read full review on TripAdvisor 7/7/2011 Vote

7. *Front desk staff nice, but not overly helpful.

"Not bad for a last-minute trip. " Read full review on TripAdvisor 7/6/2011 Vote

8. As a matter of fact, everyone I encountered from the doormen, who were so friendly and helpful, to the front desk people to the cleaning crew were very nice.

"Service was great! " Read full review on TripAdvisor 6/28/2011 Vote

9. Front desk and door staff were very friendly and courteous.

"Great Staff, great sheets! " Read full review on TripAdvisor 4/20/2011 Vote

10. Everyone - whether it was the concierge, front desk or housekeeping - was courteous, knowledgeable, helpful and most importantly empowered (I don't see this at any of the big chains).

"Outstanding staff.... genuinely interested in helping the hotel guest " Read full review on TripAdvisor 12/25/2010 Vote