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Rank
74th
Out of 481

Imperial Palace Las Vegas

Average Price: $72  
 
Hotel Class:
3535 Las Vegas Boulevard South
Las Vegas, 89109 View map  
3-Star Hotel Rank: 27 of 92
Average review rating: 3.1
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (7) , Expedia (110) , MyTravelGuide (462) , Travelocity (269) , TripAdvisor (3148) , YahooTravel (231)
SAFE TO BOOK ? (4/5 issues found)
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Manager
Appears in 106 comments. 
23% wrote positive comments about manager
The following words were used in comments with Manager:
cares (9)   complain (6)   desk (15)   elevator (5)   helpful (5)   hotel (12)   management (111)   problem (5)   reservation (3)   rude (5)   secure (5)   service (8)   smoke (6)    
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1. One of the managers there I have to say went out of his way to help us out on finding a machine we were looking for.
"It was a nice stay there " Read full review on TripAdvisor   5/20/2012 Vote      
2. After talking with 3 different managers about our stay and only one acted like he cared, I won't go there again.
"poor housekeeping and terrible customer service " Read full review on TripAdvisor   4/19/2012 Vote      
3. We found the staff there,from the room cleaners to the managers, very helpful and nothing seemed to be to much trouble for them.
"Great Location, Whats the fuss all about. " Read full review on TripAdvisor   9/28/2011 Vote      
4. The supervisor or manager I spoke to regarding the elevator blatantly lied to me, stating that they never have these problems with the elevator and will check into it I can't believe he can sleep at night.
"Worse than AWFUL!!!!! " Read full review on TripAdvisor   7/4/2011 Vote      
5. There was a big line to check-in (we waited an hour on a Wednesday evening), and as soon as we got in line a manager handed my husband and I free buffet passes for the wait (also it's so they can keep tabs on how fast their line is moving).
"If you're looking for more than just a bed and a bathroom, look elsewhere... " Read full review on TripAdvisor   4/3/2011 Vote      
6. The desk manager said they girl was new and without my permission, did an 'unexpected departure' and gave ithe room t to someone else (who actually saw my belongings in the room and called attention to it).
"Harrah's bought bad service! " Read full review on TripAdvisor   11/12/2008 Vote      
7. The Hotel Managers were least bothered, seems it is a routine affair and directed me to Security, who filled in the complaint.
"Theft at Imperial Palace Hotel Room while I was asleep " Read full review on TripAdvisor   5/15/2012 Vote      
8. In fact Kevin did as much as he could do,if you consider a breakfast and returned the luv tub upgrade of 80.00's that we didn't use because we didn't have hot water, and he then told us to get ahold of Tony the head manager for the palace.
"Imperial Palace has gone down hill to the dirt " Read full review on TripAdvisor   5/6/2012 Vote      
9. Tony is worse than everyone being the head manager for the properties.
"Imperial Palace has gone down hill to the dirt " Read full review on TripAdvisor   5/6/2012 Vote      
10. I called down to the front desk and talked to Manager Kevin, and he then gave us breakfast on the house, and took off the luv tub room charges.
"Imperial Palace has gone down hill to the dirt " Read full review on TripAdvisor   5/6/2012 Vote      
   
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