Las Vegas Hard Rock Hotel Casino, Las Vegas, Front Desk

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OpinionWell
Rank

34th

Out of 481

Las Vegas Hard Rock Hotel Casino	Average Price: $202 Check Rates

Hotel Class:

4455 Paradise Road

Las Vegas, 89109 View map

4-Star Hotel Rank: 13 of 28
Average review rating: 3.44

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (110) , MyTravelGuide (26) , TripAdvisor (1269) , YahooTravel (52)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (55) bar (187) bath (38) bathroom (240) beach (41) bed (282) bill (57) breakfast (80) cabana (58) charge (117) check in (245) check out (84) cost (82) deal (124) decor (65) dinner (50) fee (197) food (372) front desk (231) gym (49) hotel (1933) housekeeping (66) lobby (68) location (173) manager (91) mini bar (44) money (132) parking (75) pillow (39) pool (1142) price (173) rate (124) recommend (154) restaurant (256) room (2239) room service (74) service (472) shower (157) shuttle (170) spa (92) staff (474) street (63) suite (290) towel (76) tub (47) valet (42) value (48) view (283) walk (199) wireless (35)

Front desk

Appears in 231 comments.

56% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (10) desk (238) friendly (11) great (16) helpful (15) hotel (14) management (16) new (10) night (10) rude (10) service (16) staff (42) upgraded (9) well (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Heather at front desk took well care of me and the others staying there.

"Great experience " Read full review on TripAdvisor 5/7/2012 Vote

2. Thirty minutes later we called down to the front desk and talked to a new front desk person that had no documentation anywhere that our room was a mess and told us no one was sent to get us.

"Don't Waste Your Time or $ " Read full review on TripAdvisor 3/13/2012 Vote

3. Ahhh, perfect!2nd front desk was more accommodating, she had a heart & more empathy.

"Lose your inhibition! " Read full review on TripAdvisor 3/7/2012 Vote

4. Yes there were some stains on the couches, other than that it was very clean, housekeeping was great a long with front desk and room service staff.

"Just OK-great for party scene " Read full review on TripAdvisor 2/16/2012 Vote

5. We checked in to the new HRH tower, the front desk clerk told us about a new club at Bellagio to check out, very cool place called Hyde.

"Hard Rock is boring..... " Read full review on TripAdvisor 2/9/2012 Vote

6. The front desk was awesome.

"New favorite hotel in Vegas! " Read full review on TripAdvisor 2/7/2012 Vote

7. The front desk staff is friendly and you even get smiles.

"Pretty damn good " Read full review on TripAdvisor 2/1/2012 Vote

8. The front desk staff were great - very professional.

"Not Bad; Not Great " Read full review on TripAdvisor 12/22/2011 Vote

9. bell desk guys arranged an escalade whenever i needed and wherever i needed to go: golf 2x, MGM, airport, mandalay, etc.had a small hiccup on the bill during checkout, but the front desk corrected the error without question!spa was great.

"Birthday weekend in LV " Read full review on TripAdvisor 12/13/2011 Vote

10. The front desk ladies took care of us by letting us stay at the HRH Tower and offered us an upgrade for the next 4 nights for $120 total.

"Party Hardy...with great sleep " Read full review on TripAdvisor 11/5/2011 Vote