Palace Station Las Vegas, Las Vegas, Front Desk

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Rank

50th

Out of 481

Palace Station Las Vegas	Average Price: $87 Check Rates

Hotel Class:

2411 West Sahara

Las Vegas, 89102 View map

2-Star Hotel Rank: 4 of 99
Average review rating: 3.3

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (98) , MyTravelGuide (102) , Travelocity (128) , TripAdvisor (655) , YahooTravel (94)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (44) bar (83) bath (24) bathroom (122) bed (109) bill (26) breakfast (88) charge (96) check in (120) check out (28) complimentary (19) cost (60) deal (63) dinner (38) discount (18) downtown (27) fee (181) food (212) freeway (24) front desk (90) gym (17) hotel (858) housekeeping (27) lobby (24) location (118) lunch (24) manager (19) money (90) parking (55) pillow (25) pool (174) price (206) rate (78) recommend (77) refund (15) restaurant (145) room (1440) room service (38) service (214) sheets (20) shower (98) shuttle (266) staff (227) suite (58) towel (56) tub (24) value (69) view (83) walk (65) wireless (24)

Front desk

Appears in 90 comments.

64% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (7) courtyard (5) desk (92) fee (8) friendly (13) great (6) helpful (10) hotel (13) night (6) problem (6) secure (4) service (17) staff (22) telephone (4) useful (4) valet (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was courteous and fast.

"Surprised!! " Read full review on TripAdvisor 4/12/2012 Vote

2. Julianne (front desk) very friendly and informative, made our stay great.

"front desk check-in " Read full review on TripAdvisor 4/3/2012 Vote

3. I just stayed here today for Valentines Day with my couple & let me tell you the front desk people were really nice but the rooms were just not.

"hard to find room-beds are horrible,they are hard as a rock " Read full review on TripAdvisor 2/15/2012 Vote

4. The entrance of the hotel is easy and the staff at the front desk is very friendly and helpful.

"Another stay which was great!! " Read full review on TripAdvisor 1/22/2012 Vote

5. The front desk staff are very friendly and go out of their way to make your stay better.

"PERFECT BIRTHDAY WEEKEND " Read full review on TripAdvisor 1/18/2012 Vote

6. The whole staff from front desk, cleaning personnel and valet etc were awesome.

"Christmas 2011 " Read full review on TripAdvisor 1/6/2012 Vote

7. Staff was great from the front desk to valet.

"great trip to vegas " Read full review on TripAdvisor 10/20/2011 Vote

8. I like the central location of the property and the staff from the front desk to the slot attendents were just wonderful---the Bingo Staff are always great and remembered my name from my last visit and didn't need my players club card to know.

"Lots to offer and great location!!! " Read full review on TripAdvisor 10/13/2011 Vote

9. So running behind for our night out I put on my best clothes and we went to the front desk to inquire about what could be done and got told after explaining.

"Stolen clothes " Read full review on TripAdvisor 8/26/2011 Vote

10. The tower rooms are beautiful but the courtyard is pure ghetto and should have been torn down years agoThe pool is a disgrace, the casino small and smokeyThe valet parkers and bellmen are extremely helpful while half of the front desk staff are wonderful while the other half are as cold as ice.

"Get a tower room " Read full review on TripAdvisor 8/21/2011 Vote