4. We stayed here for 4 nights 04/02/12-04/06//12 for my birthday and my parents 10 year wedding anniversary , we had issues with a leaky fossit for two days after severall calls to get this fixed , after a few complains we got moved to a different room and got offered a free buffet for our party - once we moved we had to get back in the old room to grab some stuff we forgot and it took them over an hour to assist us ( half of my birthday morning wasted ) , the next morning i got a call from the front desk saying that we owe money for the buffet as we went over the limit of what was granted when i questioned them they could not explian still waiting for an awnser , the room wasnt cleaned properly stains on the towels and also the towels smelled burnt from the driers , the pool was a no go as theere was no space to sit or even relax , overall not a good stay or best service wont recommend this hotel for the price , weve previously stayed at golden nugget,excaliber,ballys and planet hollywood and i would highly reccomend one of these hotels , i work in the tourism industry at a 4.5star property and this is no way near the service level from Monte carlo to what it should be .