Hooters Las Vegas, Las Vegas, Front Desk

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Rank

89th

Out of 481

Hooters Las Vegas	Average Price: $63 Check Rates

Hotel Class:

115 East Tropicana Avenue

Las Vegas, 89109 View map

3-Star Hotel Rank: 36 of 92
Average review rating: 3.24

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (102) , MyTravelGuide (225) , Travelocity (84) , TripAdvisor (1034) , YahooTravel (94)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) balcony (22) bar (170) bath (23) bathroom (196) bed (218) bill (30) breakfast (110) charge (66) check in (172) check out (45) cost (66) deal (104) decor (39) dinner (59) fee (104) food (245) front desk (138) gym (31) hot tub (54) hotel (1406) housekeeping (54) lobby (29) location (322) maid (29) manager (65) money (176) ocean (31) parking (95) pillow (29) pool (547) price (347) rate (125) recommend (128) restaurant (275) room (1952) room service (39) service (309) sheets (39) shower (137) staff (382) street (103) suite (40) towel (93) tub (57) valet (23) value (112) view (158) walk (204) wireless (22)

Front desk

Appears in 138 comments.

48% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (5) charged (6) clerk (5) complain (7) desk (143) friendly (17) helpful (20) hotel (5) management (13) need (9) nice (9) rude (12) service (10) staff (20)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was friendly and helpful The room was adequate.

"A good value " Read full review on TripAdvisor 5/20/2012 Vote

2. Front desk manager was very accommodating with late check-out and very understanding to our slight problem of the T.

"Loved It!!!! " Read full review on TripAdvisor 4/8/2012 Vote

3. Front desk staff nice, helpful and accomodating.

"Not so much............ " Read full review on TripAdvisor 3/29/2012 Vote

4. Special thanks to Antonio(front desk) for all the above + beyond help.

"Very Friendly staff " Read full review on TripAdvisor 3/25/2012 Vote

5. I would like to thank Front Desk Supervisor, Noe Monarrez for listening and understanding my situation during an unscheduled extra night stay in Vegas.

"Hooters: Unscheduled stay, Great experience " Read full review on TripAdvisor 2/22/2012 Vote

6. the reason why i choose hooters i stayed there before and the service was great it was an african american girl there named kristy and a nother girl there name sara at the front desk they were so nice but i guess that is where the customer service stopped when i arrived at the hotel it was horrible check in process was very rude the girls at the counter would start speaking spanish in front of me laughing i think that was very rude the guy noe and the stone head guy tall think he was the manager very rude and demeaning I can honestly say the reservation manager was great more helpful then the director of the hotel she came to me smelling like a big ball of smoke didnt want to compisate me for the bed bugs that crawled all over me and my daughters leg houskeeping manager mary was a complete b*&tch she needs to be at the motel 6 next door.

"managment sucked " Read full review on TripAdvisor 12/12/2011 Vote

7. My friend checked in so I can't say if the front desk staff was nice but he didn't complain so I would assume they were nice.

"Great price, great location " Read full review on TripAdvisor 9/15/2011 Vote

8. But the room was clean and housekeeping was there every day, the front desk was helpful and nice.

"You get what you pay for. " Read full review on TripAdvisor 8/23/2011 Vote

9. The group sales department is good to work with but the front desk needs a little training in customer service which is why I gave a low score in service.

"Great price and location! " Read full review on TripAdvisor 12/30/2010 Vote

10. They couldn't fix the air conditioner and the hallways where hot and when I went to the front desk and asked about it a gentleman made fun of me because I was complaining about it.

"Room No Air And Poor Service " Read full review on TripAdvisor 9/20/2010 Vote