Venetian Hotel Las Vegas, Las Vegas, Front Desk

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Rank

25th

Out of 481

Venetian Hotel Las Vegas	Average Price: $278 Check Rates

Hotel Class:

3355 Las Vegas Blvd S

Las Vegas, 89109 View map

5-Star Hotel Rank: 8 of 17
Average review rating: 4.15

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (27) , Expedia (100) , MyTravelGuide (2459) , Travelocity (175) , TripAdvisor (4423) , YahooTravel (554)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (259) bar (308) bath (225) bathroom (1371) beach (110) bed (832) bill (118) breakfast (539) charge (264) check in (1152) check out (251) checkout (99) concierge (240) cost (280) deal (275) decor (206) dinner (288) fee (290) food (1084) front desk (557) gym (125) hotel (6787) housekeeping (308) lobby (396) location (896) lunch (103) manager (197) money (457) parking (190) pillow (136) pool (1653) price (660) rate (387) recommend (611) restaurant (1370) room (8159) room service (371) service (1713) shower (481) spa (441) staff (1373) street (147) suite (2121) towel (236) tub (260) valet (151) value (197) view (1170) walk (726) wireless (129)

Front desk

Appears in 557 comments.

54% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (28) helpful (35) hotel (57) management (45) new (24) night (22)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was nice but the front desk tried to charge us $40 resort fee - which was ridiculous as we were unable to enjoy any resort facilities due to the inefficiency of the staff.

"Non existant service " Read full review on TripAdvisor 5/11/2012 Vote

2. The staff at the front desk are effecient and friendly.

""Wow, Amazing" " Read full review on TripAdvisor 4/20/2012 Vote

3. On the 31st floor, we had a strip view and Jennifer at the front desk was very helpful in getting us the VIEW.

"Beautiful and Exciting!!! " Read full review on TripAdvisor 3/29/2012 Vote

4. TIP: the nice woman at the front desk informed us that the mini-bar items were extremely sensitive (the mini bar is weight activated, if you remove something you will be charged).

"Worth every penny! " Read full review on TripAdvisor 3/21/2012 Vote

5. The service was great from the front desk to the waiters.

"Carefull of the Upgrade " Read full review on TripAdvisor 3/19/2012 Vote

6. We spoke to two front desk managers, one was professional and friendly the other one seemed inexperienced, defensive and rude and had no idea what to do, when asked if there was anyone else we could speak to he said he was the hotel manager, which seemed completely unbelievable considering the way he handled the situation.

"Nice room, rude and defensive front desk staff " Read full review on TripAdvisor 2/25/2012 Vote

7. Check in at 11pm was easy, no wait and at least 5 front desk people to help.

"Comfortable Room " Read full review on TripAdvisor 2/20/2012 Vote

8. Our room was upgraded by the awesome front desk clerks to a strip view and we were able to have a direct view of the Mirage.

"A luxurious fun hotel in the desert. " Read full review on TripAdvisor 2/17/2012 Vote

9. The front desk staff was also very helpful and efficient.

"Excellent service, clean, and comfortable " Read full review on TripAdvisor 1/7/2012 Vote

10. It was a class act from the friendly creating at the front desk to the friendly housekeeping service.

"Excellent Stay all the way " Read full review on TripAdvisor 12/29/2011 Vote