Palms Place Hotel Spa, Las Vegas, Front Desk

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Rank

51st

Out of 481

Palms Place Hotel Spa	Average Price: $247 Check Rates

Hotel Class:

4381 West Flamingo Road

Las Vegas, 89104 View map

4-Star Hotel Rank: 19 of 28
Average review rating: 4.47

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , Travelocity (5) , TripAdvisor (321) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (24) balcony (124) bar (89) bath (42) bathroom (159) bathtub (21) bed (108) bill (14) breakfast (39) cabana (25) charge (31) check in (76) check out (14) concierge (30) cost (24) deal (46) decor (22) dinner (21) fee (43) food (83) front desk (86) gym (21) hotel (580) housekeeping (56) lobby (59) location (63) manager (33) massage (14) money (32) parking (21) pillow (17) pool (217) price (55) rate (39) recommend (54) restaurant (97) room (831) room service (47) service (138) shower (113) shuttle (27) spa (87) staff (166) suite (222) towel (25) tub (75) valet (27) value (26) view (194) walk (98)

Front desk

Appears in 86 comments.

53% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (6) good (4) great (5) helpful (6) hotel (6) housekeeping (5) informative (4) management (3) nice (4) night (5) secure (4) service (6) staff (13) suite (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff at the front desk were friendly and helpful.

"filthy toilet, dark, dark hotel " Read full review on TripAdvisor 5/3/2012 Vote

2. Valet is also great and so with the front desk.

"Great Hotel for the Price " Read full review on TripAdvisor 4/18/2012 Vote

3. Palms Place was a great hotel for the value when we arrived it was a easy check in and the front desk gave helpful advice, it was great not being on the strip around all the people and noise, so the location was a plus.

"Stay at Palms Place " Read full review on TripAdvisor 4/3/2012 Vote

4. However, when we arrived to check in, we had to wait, but the front desk got our room ready as fast as possible, and we only had to wait an hour.

"Great hotel, lacking location " Read full review on TripAdvisor 3/23/2012 Vote

5. Considering the miscommunication, I felt that the front desk was extremely helpful and nice.

"Great hotel, lacking location " Read full review on TripAdvisor 3/23/2012 Vote

6. Front desk personnel can afford to be warmer, friendlier and 'classier'.

"Great Place to Stay " Read full review on TripAdvisor 3/12/2012 Vote

7. Upon checking in, the front desk personnel were very friendly and accomodating.

"Awesome place, except for the gym fee. " Read full review on TripAdvisor 2/24/2012 Vote

8. The valet and front desk people (Matt in particular) were exceptionally friendly and helpful.

"Excellent value for an off-strip non-smoking Vegas condo hotel " Read full review on TripAdvisor 12/27/2011 Vote

9. Our first experience with the front desk agent Tom was great.

"Palms Place is great! " Read full review on TripAdvisor 8/17/2011 Vote

10. For example, the front desk staff was helping the bellmen and the gift shop attendant one morning- Your $12 daily resort fee does not include the fitness center, which is located inside the spa, that is an additional $30 a day.

"Great Rooms, Starting to Wear, Not Full Service " Read full review on TripAdvisor 6/13/2011 Vote