7. Check-In - BAD not offered bell man assistanceRoom- Palm Court Like walking 2 foot ball fields to get to from Valet ParkingService - Paid for breakfast and arrived 12 min late and was denied given foam dishes to pickup left offer buffet scraps like a DOG - I am PLATINUM Check- out- My Rate came with a 50.00 per Day credit not given I had to ask for it and was CREDITED not done as check out as miss Rude FRONT DESK MANAGER stated OVER ALL this place is out to RIP YOU OFFFFFFF.