Marriott Las Vegas, Las Vegas, Service

OpinionWell's Blog

Home » United States » Nevada » Las Vegas Destinations » Las Vegas Hotels » Marriott Las Vegas

OpinionWell
Rank

37th

Out of 481

Marriott Las Vegas	Average Price: $205 Check Rates

Hotel Class:

221 North Rampart Boulevard

Las Vegas, 89145 View map

4-Star Hotel Rank: 15 of 28
Average review rating: 4.54

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (15) , Expedia (24) , MyTravelGuide (183) , Travelocity (9) , TripAdvisor (575) , YahooTravel (39)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (24) balcony (60) bar (33) bath (39) bathroom (154) bed (62) breakfast (132) charge (18) check in (59) closet (30) complimentary (20) concierge (32) cost (20) deal (29) dinner (43) fee (28) food (131) front desk (64) hotel (706) housekeeping (19) landscape (28) lobby (28) location (94) lunch (27) manager (21) money (25) parking (33) patio (19) pillow (19) pool (313) price (53) rate (63) recommend (78) restaurant (232) room (650) service (183) shower (114) shuttle (75) spa (187) staff (172) suite (90) towel (21) tub (81) valet (53) valet parking (19) value (24) view (80) walk (62) walk-in (19) whirlpool (22)

Service

Appears in 183 comments.

79% wrote positive comments about service

The following words were used in comments with Service:
beauty (11) clean (9) customer (12) desk (9) excellent (15) food (25) free (11) friendly (11) good (28) great (37) hotel (37) nice (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Some days service was prompt and friendly, another day it was slow and surly.

"Off the strip serenity " Read full review on TripAdvisor 5/22/2012 Vote

2. We were ambivalent about whether to stay at this property again if we go to Las Vegas, but after experiencing the excellent customer service addressing concerns above this is definitely the place we will settle into whenever we 'have to' go there.

"Off the strip serenity " Read full review on TripAdvisor 5/22/2012 Vote

3. Even in the week-end, the place does not feel crowded, the service is still great.

"Excellent value, even in Vegas " Read full review on TripAdvisor 5/13/2012 Vote

4. The pool area is sparkling clean and the bar service spectacular.

"Want to relax? Stay at JW Marriott in Las Vegas " Read full review on TripAdvisor 5/9/2012 Vote

5. The hotel staff that they had gave wonderful customer service and were very patient with the frustrations of customers.

"Average service, Beautiful hotel " Read full review on TripAdvisor 5/2/2012 Vote

6. This is plain and simple good customer service.

"Average service, Beautiful hotel " Read full review on TripAdvisor 5/2/2012 Vote

7. Other than that this hotel had the best customer service I have ever experienced in the Las Vegas area.

"Luxury away from the Strip " Read full review on TripAdvisor 5/1/2012 Vote

8. The rooms are gigantic, service was attentive and pool area was gorgeous.

"Worth staying off The Strip " Read full review on TripAdvisor 4/26/2012 Vote

9. Overall, the customer service was excellent.

"Good time, nice place " Read full review on TripAdvisor 4/23/2012 Vote

10. This spa resort is absolutely beautiful and the service was impeccable.

"Birthday Retreat " Read full review on TripAdvisor 3/19/2012 Vote