Ramada Austin, Austin, Refund

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OpinionWell
Rank

35th

Out of 287

Ramada Austin	Average Price: $88 Check Rates

Hotel Class:

919 East Koenig Lane

Austin, 78751 View map

2-Star Hotel Rank: 6 of 80
Average review rating: 3.84

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (68) , MyTravelGuide (6) , Travelocity (7) , TripAdvisor (77) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 5 comments.

The following words were used in comments with Refund:
bug (2) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. So my option is get a refund at 1 in the morning when I have to be at work at 7, find another place and leave with bugs which may be all over my stuff.

"Bed Buds and Bad Service " Read full review on TripAdvisor 5/6/2012 Vote

2. They say go and get a refund.

"Bed Buds and Bad Service " Read full review on TripAdvisor 5/6/2012 Vote

3. He offered no sort of refund, grievance or apology other than a weak 'thank you for staying with us and we trust you otherwise enjoyed your stay'.

"Ramada Austin Central gave us bedbugs! " Read full review on TripAdvisor 10/18/2011 Vote

4. Follow-up to reported bed bug incident: The manager who was out of the country e-mailed me and provided a full refund for our stay.

Read full review 5/24/2011 Vote

5. He refused at first about a refund then said ok to tomorrows refund but not tonight that we had to come back and see what the other manager decides.

"HORRIBLE " Read full review on TripAdvisor 5/7/2011 Vote