Doubletree Guest Suites Austin, Austin, Manager

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Rank

38th

Out of 287

Doubletree Guest Suites Austin	Average Price: $211 Check Rates

Hotel Class:

303 West 15th Street

Austin, 78701-1692 View map

3-Star Hotel Rank: 16 of 77
Average review rating: 3.93

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (312) , Travelocity (5) , TripAdvisor (119) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 4 comments.

The following words were used in comments with Manager:

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1. I have never heard back from them ,the last time I talked to the general manager and he said he would make sure I got a call back.

"Total lack of quality and non-existant service, Better to stay away " Read full review on TripAdvisor 5/17/2012 Vote

2. When we arrived, I was first greeted by the Guest Service Manager, Ralph, who immediately provided a wheelchair upon my request.

"Absolutely Amazing Customer Service " Read full review on TripAdvisor 3/29/2012 Vote

3. Upon hearing 'Priceline' the demeanor of the clerk and manager completely changed upon check in.

"Treated Like a Second-Class Citizen " Read full review on TripAdvisor 2/11/2008 Vote

4. We arrived late and the front desk manager checked us in quickly and without delay.

"Good Hotel, Close to the Capitol " Read full review on TripAdvisor 8/15/2010 Vote