Doubletree Guest Suites Austin, Austin, Hotel

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Rank

38th

Out of 287

Doubletree Guest Suites Austin	Average Price: $211 Check Rates

Hotel Class:

303 West 15th Street

Austin, 78701-1692 View map

3-Star Hotel Rank: 16 of 77
Average review rating: 3.93

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (312) , Travelocity (5) , TripAdvisor (119) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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balcony (13) bar (12) bath (4) bathroom (38) bed (21) breakfast (31) charge (7) check in (19) check out (5) checkout (3) closet (3) concierge (3) deal (7) decor (5) dinner (7) discount (5) downtown (35) fee (5) food (15) front desk (46) hotel (217) housekeeping (4) lobby (13) location (64) manager (4) money (7) parking (54) patio (5) pool (25) price (18) rate (6) recommend (15) restaurant (30) room (207) room service (10) service (49) shower (16) shuttle (16) staff (60) street (33) suite (77) to park (3) towel (14) tub (6) valet (22) valet parking (5) value (5) view (21) walk (37) wireless (5)

Hotel

Appears in 217 comments.

70% wrote positive comments about hotel

The following words were used in comments with Hotel:
clean (13) comfortable (7) convenient (7) downtown (14) friendly (8) good (15) great (15) location (17) need (8) nice (27) night (11)

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1. Needless to say this hotel has has a beautiful physical renovation but needs a personel renovation to find people that care about the customer.

"Total lack of quality and non-existant service, Better to stay away " Read full review on TripAdvisor 5/17/2012 Vote

2. The hotel is clean and well maintained.

"Nice, but lacks in the service side " Read full review on TripAdvisor 5/10/2012 Vote

3. Service was OK, rooms are OK for a weekend but there are better chain hotels closer to the action downtown.

"A study in brown! " Read full review on TripAdvisor 5/7/2012 Vote

4. They were always pleasant and took obvious pride in their hotel.

"Outstanding Customer Service " Read full review on TripAdvisor 5/3/2012 Vote

5. The coffee machine in the kitchen wouldn't work one day, so the hotel brought us a complimentary pot of coffee.

"Good inexpensive choice close to downtown " Read full review on TripAdvisor 4/19/2012 Vote

6. The hotel was quiet and our room was on the 8th floor, so we had an excellent view of the Capitol dome.

"Good inexpensive choice close to downtown " Read full review on TripAdvisor 4/19/2012 Vote

7. The hotel was nice, except the construction (which went on early the next morning even though it was the weekend).

"Nice Hotel-Customer Service Needs Work " Read full review on TripAdvisor 4/18/2012 Vote

8. The bell men and Stephanie are the reasons I rated this hotel very good, instead of average.

"Nice Hotel-Customer Service Needs Work " Read full review on TripAdvisor 4/18/2012 Vote

9. I haven't had a bad experience with Hilton hotels until this one.

"Felt no one cared! " Read full review on TripAdvisor 4/11/2012 Vote

10. This is a very nice suite hotel.

"A fine hotel " Read full review on TripAdvisor 3/29/2012 Vote