Hotel San Jose Austin, Austin, Service

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Rank

36th

Out of 287

Hotel San Jose Austin	Average Price: $100 Check Rates

Hotel Class:

1316 South Congress

Austin, 78704 View map

3-Star Hotel Rank: 14 of 77
Average review rating: 3.83

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (1) , TripAdvisor (136) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) balcony (6) bar (56) bath (16) bathroom (31) bed (36) breakfast (12) charge (5) check in (15) check out (11) cost (7) deal (5) decor (9) dinner (6) discount (3) downtown (22) exterior (3) fee (4) food (13) front desk (23) hotel (230) lake (3) landscape (6) lobby (6) location (85) manager (3) mini bar (3) money (3) neighborhood (10) parking (15) patio (16) pillow (4) pool (43) price (21) rate (11) recommend (16) restaurant (41) room (246) room service (7) service (24) shower (9) staff (52) street (48) suite (32) towel (3) value (3) view (4) walk (26) water pressure (3) wireless (4)

Service

Appears in 24 comments.

57% wrote positive comments about service

The following words were used in comments with Service:
bad (2) customer (2) disgust (2) friendly (3) good (2) hotel (2) internet (2) liked (2) perfect (2) quality (2) rude (2) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel was close to everything & the service was excellent, check in was a breeze & room service was fast.

"Great Weekend " Read full review on TripAdvisor 12/26/2011 Vote

2. Great service too.

"Love this place!! :) " Read full review on TripAdvisor 10/8/2011 Vote

3. The maid/cleaning service was flexible and thorough.

"Cool hotel, great location, average value " Read full review on TripAdvisor 2/16/2011 Vote

4. good and relaxed service, yes.

"very relaxed place " Read full review on TripAdvisor 9/29/2010 Vote

5. The service was perfect - they were there for you when you needed them but not in your face - just like the entire experience.

"Close, yet so far away " Read full review on TripAdvisor 3/17/2009 Vote

6. When I walked into the lobby I was greeted with normal friendly service, not rude unattentive service as was mentioned in the harsh critique.

"hotel san jose " Read full review on TripAdvisor 8/22/2007 Vote

7. The service level of the staffers' was very cordial and friendly.

"Weekend at the San Jose for Father's Day 2007 " Read full review on TripAdvisor 6/18/2007 Vote

8. The service level of the staffers` was very cordial and friendly.

"Weekend at the San Jose for Father`s Day 2007 " Read full review on TripAdvisor 6/18/2007 Vote

9. Keep in mind there is NOT room service or turn down service (atleast not when I was there).

"Loved the hotel but way over priced " Read full review on TripAdvisor 9/23/2011 Vote

10. Style like this comes at a price, but the rooms are spotless, service top-notch, and you can't beat the convenience to SoCo and downtown.

"Austin Cool - even during the heat of summer " Read full review on TripAdvisor 9/12/2011 Vote