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Rank
36th
Out of 287

Hotel San Jose Austin

Average Price: $100  
 
Hotel Class:
1316 South Congress
Austin, 78704 View map  
3-Star Hotel Rank: 14 of 77
Average review rating: 3.83
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (1) , TripAdvisor (136) , YahooTravel (28)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 23 comments. 
85% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (2)   desk (24)   downtown (2)   friendly (3)   helpful (4)   history (4)   hotel (4)   music (2)   nice (2)   pleasant (2)    
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1. The pros: -Very friendly front desk.
"Nice but could use a bit of improvement " Read full review on TripAdvisor   1/2/2012 Vote      
2. Front desk was very helpful and nice.
"Great location in the heart of South Congress " Read full review on TripAdvisor   9/22/2011 Vote      
3. Before uttering even a friendly hello the front desk person said 'IT IS IMPOSSIBLE TO CHECK INTO YOUR ROOM BEFORE 3PM'.
"Hip Trendy, Snobby Staff " Read full review on TripAdvisor   4/22/2011 Vote      
4. Unlike most hotels these days, which scalp you for in-room entertainment, this one takes a page from the B and B world and offers FREE DVD (and music CDs) rentals from a thoughtfully curated selection of films available from the front desk.
"An understated gem in the heart of quirky South Congress neighborhood. " Read full review on TripAdvisor   11/1/2010 Vote      
5. We asked the front desk to send someone up to clean it which they eventually did but they weren't happy about having to do it.
"Almost perfect " Read full review on TripAdvisor   1/30/2010 Vote      
6. The servers and front desk folks were super nice and helpful.
"Almost perfect " Read full review on TripAdvisor   1/30/2010 Vote      
7. Front desk staff was helpful and friendly and offered great advice on nearby food and where to watch the famous Congress Bridge bats.
"Cool, comfortable, and clean " Read full review on TripAdvisor   6/24/2008 Vote      
8. However, the front desk was lackadaisical and seemed to think that it was OUR privilege to stay with them.
"One of a kind, but don't expect warm fuzzies " Read full review on TripAdvisor   4/15/2012 Vote      
9. We called the front desk around 12:30 AM to see if we could change rooms.
"It was as unpleasant as staying at a motor court could possibly be! " Read full review on TripAdvisor   2/15/2010 Vote      
10. Front desk will loan you CDs or an ipod loaded with your choice of music from their extensive library.
"totally fun, hip, unique & comfortable hotel, conveniently located. " Read full review on TripAdvisor   8/3/2009 Vote      
   
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