Lakeway Resort and Spa, Austin, Staff

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Rank

17th

Out of 287

Lakeway Resort and Spa	Average Price: $239 Check Rates

Hotel Class:

101 Lakeway Drive

Austin, 78734 View map

3-Star Hotel Rank: 4 of 77
Average review rating: 3.87

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (28) , Travelocity (2) , TripAdvisor (184)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (38) bar (49) bathroom (35) bed (28) bill (7) breakfast (43) charge (20) check in (16) check out (5) cost (8) deal (12) decor (9) dinner (24) fee (11) fitness center (5) food (81) front desk (32) hotel (180) housekeeping (6) lake (121) lobby (6) location (28) lunch (7) manager (11) massage (20) money (10) neighborhood (10) parking (17) patio (5) pillow (9) pool (153) price (38) rate (21) recommend (30) restaurant (78) room (265) room service (20) service (93) sheets (7) shower (16) spa (105) staff (99) suite (7) towel (9) tub (8) valet (9) value (9) view (118) walk (9)

Staff Traveler Insight - Friendly Staff

Appears in 99 comments.

89% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (4) desk (8) fantastic (5) friendly (25) good (7) great (11) guest (4) helpful (20) hotel (10) liked (5) love (4) need (4) nice (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is super friendly and helpful.

"Okay - but do not expect a big time resort (except for pricing) " Read full review on TripAdvisor 4/1/2012 Vote

2. Front desk staff generously upgraded us to a lake view room, which was lovely and had plenty of space for our family of five.

"It's all here " Read full review on TripAdvisor 1/30/2012 Vote

3. The staff were awesome as well.

"Great Location, Great People, Not Disappointed. " Read full review on TripAdvisor 10/27/2011 Vote

4. The staff was very friendly and helpful.

"Lakeway Resort is a wonderful place to stay! " Read full review on TripAdvisor 10/5/2011 Vote

5. From the minute we got there the valet, the desk and service staff were very helpful and welcoming.

"superb hospitality " Read full review on TripAdvisor 9/26/2011 Vote

6. The front desk staff was very helpful.

"A gourgeous view of Lake Travis " Read full review on TripAdvisor 9/6/2011 Vote

7. A good staff really makes or breaks a good experience, and my last two visits are definitely making it and not breaking it.

"Great new amenities and friendly staff " Read full review on TripAdvisor 8/31/2011 Vote

8. The general attention at the Hotel from staff was very good and the cleanliness of the Hotel was to a very high standard.

"Nice Hotel but could be better... " Read full review on TripAdvisor 8/18/2011 Vote

9. Staff was nice, just kinda lazy.

"Doesn't quite hit the mark " Read full review on TripAdvisor 8/10/2011 Vote

10. The location is very lovely and relaxing (in spite of the drought), the rooms and beds clean and very comfortable, the food in the restaurants was good and the staff.

"Spoiled Rotten by the Staff " Read full review on TripAdvisor 8/5/2011 Vote