Lakeway Resort and Spa, Austin, Service

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Rank

17th

Out of 287

Lakeway Resort and Spa	Average Price: $239 Check Rates

Hotel Class:

101 Lakeway Drive

Austin, 78734 View map

3-Star Hotel Rank: 4 of 77
Average review rating: 3.87

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (28) , Travelocity (2) , TripAdvisor (184)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (38) bar (49) bathroom (35) bed (28) bill (7) breakfast (43) charge (20) check in (16) check out (5) cost (8) deal (12) decor (9) dinner (24) fee (11) fitness center (5) food (81) front desk (32) hotel (180) housekeeping (6) lake (121) lobby (6) location (28) lunch (7) manager (11) massage (20) money (10) neighborhood (10) parking (17) patio (5) pillow (9) pool (153) price (38) rate (21) recommend (30) restaurant (78) room (265) room service (20) service (93) sheets (7) shower (16) spa (105) staff (99) suite (7) towel (9) tub (8) valet (9) value (9) view (118) walk (9)

Service

Appears in 93 comments.

78% wrote positive comments about service

The following words were used in comments with Service:
clean (5) customer (5) drink (7) excellent (14) food (14) friendly (10) good (8) great (16) guest (4) helpful (5) hotel (5) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. For almost $200 per night (that was the group rate) the bathrooms should be updated, the bedding should be nicer, and the service should be better.

"Three Star Resort on a Five Star Budget " Read full review on TripAdvisor 5/18/2012 Vote

2. Service was fantastic, and the entire place was very nice.

"Very relaxing - wonderful pool area. " Read full review on TripAdvisor 5/6/2012 Vote

3. The service is great, the grounds are beautiful, the food/wine is delicious.

"Relaxing 2 days with great service and food, beautiful grounds " Read full review on TripAdvisor 5/2/2012 Vote

4. We had great service, relaxing room, great room service b-fast, 2 delicious restaurants on site, a beautiful spa, gorgeous grounds with multiple pools, hot tub, and its clean.

"Relaxing 2 days with great service and food, beautiful grounds " Read full review on TripAdvisor 5/2/2012 Vote

5. The service and food was great.

"Had a great time...but not for the value " Read full review on TripAdvisor 3/17/2012 Vote

6. We were close to everything, yet this has a true resort feel and the service is great.

"It's all here " Read full review on TripAdvisor 1/30/2012 Vote

7. Nice accommodations, clean and good service.

"Good hotel. " Read full review on TripAdvisor 1/30/2012 Vote

8. The service was excellent and everyone was very friendly.

"Awesome Resort in Austin!!! " Read full review on TripAdvisor 12/9/2011 Vote

9. The service was great by the pool and in the restaurants.

"Great location. Needs updating. " Read full review on TripAdvisor 11/17/2011 Vote

10. The Resort is very well maintained and the service is fantastic.

"Great Location, Great People, Not Disappointed. " Read full review on TripAdvisor 10/27/2011 Vote