Hotel Jerome, Aspen, Service

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OpinionWell
Rank

1st

Out of 96

Hotel Jerome	Average Daily Rate: NA Check Rates

Hotel Class:

330 East Main Street

Aspen, 81611 View map

5-Star Hotel Rank: 1 of 13
Average review rating: 4.53

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (25) , Travelocity (4) , TripAdvisor (112)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (45) bath (11) bathroom (19) bathtub (3) bed (19) bill (3) breakfast (23) charge (13) check in (5) closet (3) complimentary (6) concierge (15) deal (4) decor (10) dinner (17) downtown (12) fee (7) food (29) front desk (23) hot tub (8) hotel (265) housekeeping (7) lobby (16) location (56) manager (10) money (8) parking (7) pillow (7) pool (22) price (13) rate (10) recommend (13) restaurant (32) room (146) room service (11) service (88) shower (14) shuttle (15) spa (8) staff (113) street (8) suite (19) towel (5) tub (14) valet (13) valet parking (4) view (22) walk (26) wireless (4)

Service

Appears in 88 comments.

69% wrote positive comments about service

The following words were used in comments with Service:
best (4) car (4) concierge (4) excellent (5) food (4) free (4) friendly (3) good (5) great (6) guest (4) hotel (24) nice (4) outstanding (6) pool (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I have stayed at the Hotel Jerome several times over the years, but now with Auberge the service and staff were exceptional.

"Aspen just got better " Read full review on TripAdvisor 4/14/2012 Vote

2. Our positive experience included:-Service: Excellent, comparable to other best hotels of the world.

"History, Service and Elegance " Read full review on TripAdvisor 3/5/2012 Vote

3. ) We had fantastic service from the time we arrived until the time we left, from the valets that took our luggage to our rooms and our vehicle to the garage, to the maids that brought ice to our rooms and put chocolates on our pillows.

"Tradition and fine dining in Aspen " Read full review on TripAdvisor 10/11/2011 Vote

4. The service was excellent.

"My favorite hotel of all times! " Read full review on TripAdvisor 9/28/2011 Vote

5. Pros: very convenient to shopping, restaurants; friendly, helpful service; good breakfast, pool & bar; charming historic ambiance.

"Convenient, old charm " Read full review on TripAdvisor 9/20/2011 Vote

6. Hotel Jerome was grand and history-laden, piano in a foyer, pool with rich white robes and drink service, and comfy pillowy beds.

"Lovely! " Read full review on TripAdvisor 9/12/2011 Vote

7. Suites are roomy - service is attentive.

"Perfect Aspen spot " Read full review on TripAdvisor 7/8/2011 Vote

8. They also provide free shuttle service in town in a brand new Cadillac Escalade.

"Historic Hotel with Charm " Read full review on TripAdvisor 7/5/2011 Vote

9. The service was amazing.

"Amazing!!! " Read full review on TripAdvisor 5/16/2011 Vote

10. The service and friendliness are exceptional: we are treated like family, with warm enthusiasm and a genuineness that is unique in our experience.

"It's like "going home" again. " Read full review on TripAdvisor 4/25/2011 Vote