Hotel Jerome, Aspen, Concierge

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OpinionWell
Rank

1st

Out of 96

Hotel Jerome	Average Daily Rate: NA Check Rates

Hotel Class:

330 East Main Street

Aspen, 81611 View map

5-Star Hotel Rank: 1 of 13
Average review rating: 4.53

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (25) , Travelocity (4) , TripAdvisor (112)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (10) bar (45) bath (11) bathroom (19) bathtub (3) bed (19) bill (3) breakfast (23) charge (13) check in (5) closet (3) complimentary (6) concierge (15) deal (4) decor (10) dinner (17) downtown (12) fee (7) food (29) front desk (23) hot tub (8) hotel (265) housekeeping (7) lobby (16) location (56) manager (10) money (8) parking (7) pillow (7) pool (22) price (13) rate (10) recommend (13) restaurant (32) room (146) room service (11) service (88) shower (14) shuttle (15) spa (8) staff (113) street (8) suite (19) towel (5) tub (14) valet (13) valet parking (4) view (22) walk (26) wireless (4)

Concierge

Appears in 15 comments.

77% wrote positive comments about concierge

The following words were used in comments with Concierge:
helpful (7)

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1. I love the staff meeting us at the airport, the concierge was really helpful.

"Aspen just got better " Read full review on TripAdvisor 4/14/2012 Vote

2. The ski concierge group are especially helpful.

"what's hot water worth? " Read full review on TripAdvisor 3/8/2012 Vote

3. Overall at the moment, other than the new ski concierge and the more attentive and helpful staff, not much has changed.

"Hopefully will get better under new management " Read full review on TripAdvisor 2/25/2012 Vote

4. They are all so nice, friendly and helpful, especially the concierge/valet attendents.

"Definitely going to return " Read full review on TripAdvisor 7/31/2011 Vote

5. The Concierge desk was very helpful in setting up dinners, lift tickets, etc (especially Meredith).

"Great Location; Don't Eat at the Jerome Restaurant " Read full review on TripAdvisor 1/1/2011 Vote

6. The Concierge desk was very helpful in setting up dinners, lift tickets, etc (especially Meredith).

"Great Location; Don't Eat at the Jerome Restaurant " Read full review on TripAdvisor 1/1/2011 Vote

7. From the valet personnel to the front desk staff to the concierge, it was evident that the entire staff was trained at the very highest level of friendliness, helpfulness, and overall guest service.

"Absolutely fantastic combination of amenities, value and guest service! " Read full review on TripAdvisor 7/21/2009 Vote

8. Concierge was great.

"Great Hotel " Read full review on Travelocity 4/1/2008 Vote

9. the employees at the front desk are all concierges, so they try very hard to make your visit special, and they succeedand the town of aspen is wonderful.

"wonderful hotel in a wonderful town " Read full review on TripAdvisor 8/14/2011 Vote

10. As soon as I booked out our stay at the Jerome, I was contacted by the concierge who worked with me over the course of several weeks to plan our trip in Aspen.

"Beautiful Hotel with Exceptional Service - The Best Hotel in Aspen! " Read full review on TripAdvisor 1/24/2011 Vote