Hotel Jerome, Aspen, Front Desk

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Rank

1st

Out of 96

Hotel Jerome	Average Daily Rate: NA Check Rates

Hotel Class:

330 East Main Street

Aspen, 81611 View map

5-Star Hotel Rank: 1 of 13
Average review rating: 4.53

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (25) , Travelocity (4) , TripAdvisor (112)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (45) bath (11) bathroom (19) bathtub (3) bed (19) bill (3) breakfast (23) charge (13) check in (5) closet (3) complimentary (6) concierge (15) deal (4) decor (10) dinner (17) downtown (12) fee (7) food (29) front desk (23) hot tub (8) hotel (265) housekeeping (7) lobby (16) location (56) manager (10) money (8) parking (7) pillow (7) pool (22) price (13) rate (10) recommend (13) restaurant (32) room (146) room service (11) service (88) shower (14) shuttle (15) spa (8) staff (113) street (8) suite (19) towel (5) tub (14) valet (13) valet parking (4) view (22) walk (26) wireless (4)

Front desk

Appears in 23 comments.

91% wrote positive comments about front desk

The following words were used in comments with Front desk:
exceptional (2) free (2) friendly (4) great (2) helpful (6) housekeeping (2) lobby (2) management (2) perfect (2) pool (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The valets and front desk staff are awesome and everyone seems to be trying to help you.

"what's hot water worth? " Read full review on TripAdvisor 3/8/2012 Vote

2. When we checked out, we alerted the front desk in as nice a manner possible, and were offered a discount on our room charges.

"what's hot water worth? " Read full review on TripAdvisor 3/8/2012 Vote

3. Every one, from the front desk to the bartenders, were great.

"First Rate " Read full review on TripAdvisor 10/31/2011 Vote

4. Lobby is amazing, front desk and bell guys were exceptional.

"older is better " Read full review on TripAdvisor 10/20/2011 Vote

5. The front desk staff were so friendly.

"Tradition and fine dining in Aspen " Read full review on TripAdvisor 10/11/2011 Vote

6. As in the past, the Front Desk staff was fabulous.

"As always, superb experience! " Read full review on TripAdvisor 7/25/2011 Vote

7. The front desk staff was very friendly and helpful, if not a little overworked.

"Great hotel particularly at off-season prices " Read full review on TripAdvisor 6/1/2011 Vote

8. Whilst the Hotel was beautiful and the front desk staff were very helpful our stay was not perfect.

"White Christmas expensive Turkey " Read full review on TripAdvisor 12/30/2010 Vote

9. The front desk staff are courteous, polite and they refer you by your first or last name.

"Old world charm, vintage comfy and raised the bar beyond expectations " Read full review on TripAdvisor 12/11/2010 Vote

10. From the valet personnel to the front desk staff to the concierge, it was evident that the entire staff was trained at the very highest level of friendliness, helpfulness, and overall guest service.

"Absolutely fantastic combination of amenities, value and guest service! " Read full review on TripAdvisor 7/21/2009 Vote