Monarch Hotel San Francisco, San Francisco, Front Desk

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Rank

163rd

Out of 493

Monarch Hotel San Francisco	Average Price: $102 Check Rates

Hotel Class:

1015 Geary Street

San Francisco, 94109 View map

2-Star Hotel Rank: 49 of 119
Average review rating: 3.06

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (43) , TripAdvisor (109) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 14 comments.

The following words were used in comments with Front desk:
clean (2) clerk (2) desk (15) expectation (2) hotel (4) night (2)

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1. When we arrived at the hotel the front desk person greeted us with a smile and was very pleasant.

"Better than expected " Read full review on TripAdvisor 10/27/2010 Vote

2. Everyday we received clean sheets and towels as expected, the bed was comfortable and the people in the front desk were always helpful.

"Better than expected " Read full review on TripAdvisor 10/27/2010 Vote

3. The front desk staff was friendly.

"Don't Listen to Negative Reviews - This Place is Fine! " Read full review on TripAdvisor 10/19/2010 Vote

4. Front desk clerk could have cared less that this upset me.

"worst ever in San fFransico " Read full review on Expedia 8/5/2009 Vote

5. We informed the front desk people as well as the cleaning lady in the hallway.

"Place is a dump " Read full review on YahooTravel 11/24/2008 Vote

6. The front desk people are in a desperate need of customer service skills, and I am not one of those people who expect to have someone opening a red carpet in front of me, but at least minimum of courtesy.

"Not too bad, but not good either! " Read full review on TripAdvisor 3/21/2012 Vote

7. The front desk even called a cab company for us to no avail.

"budget minded " Read full review on TripAdvisor 9/21/2011 Vote

8. First, we were greeted very kindly at the front desk and the woman answered all our questions politely.

"Totally worth every penny, I would definitely return there! " Read full review on TripAdvisor 9/13/2011 Vote

9. We didn't have a room for Saturday night even though we were going to be there from Thurs - Thurs and after checking with the front desk on Friday and Saturday morning they were able to keep us in the room which saved us having to look for another place for one night.

"Better than expected " Read full review on TripAdvisor 10/27/2010 Vote

10. The front desk literally glared at us every time we walked through the door.

"This place sucks " Read full review on TripAdvisor 8/9/2010 Vote