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OpinionWell
Rank
75th
Out of 493
Best Western San Francisco
Average Price: $158
Check Rates
Hotel Class:
121 Seventh Street
San Francisco, 94103
View map
3-Star Hotel Rank:
34 of 110
Average review rating:
3.41
OpinionWell Value Index:
2
Traveler reviews analyzed:
YahooTravel
(
10
)
,
Travelocity
(
9
)
,
Expedia
(
50
)
,
TripAdvisor
(
191
)
,
BedBugRegistry
(
2
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
bar
(16)
bathroom
(19)
bed
(25)
bill
(4)
breakfast
(23)
charge
(9)
check in
(10)
check out
(5)
cost
(9)
deal
(7)
decor
(24)
dinner
(6)
downtown
(8)
fee
(6)
fitness room
(4)
food
(18)
freeway
(5)
front desk
(26)
gym
(9)
hotel
(333)
housekeeping
(14)
laundry
(6)
lobby
(23)
location
(82)
manager
(13)
money
(16)
neighborhood
(27)
parking
(48)
pool
(34)
price
(32)
rate
(11)
recommend
(23)
restaurant
(46)
room
(278)
service
(26)
sheets
(3)
shower
(11)
shuttle
(4)
staff
(104)
street
(75)
suite
(4)
to park
(3)
towel
(8)
valet
(9)
valet parking
(13)
value
(13)
view
(5)
walk
(56)
walk in
(3)
wireless
(17)
See more
Front desk
Appears in 26 comments.
44% wrote positive comments about
front desk
The following words were used in comments with
Front desk:
complain
(2)
desk
(27)
eat
(2)
fast
(2)
free
(2)
friendly
(5)
good
(2)
helpful
(6)
hotel
(5)
housekeeping
(3)
maid
(2)
mattress
(2)
need
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The
front desk
staff was extremely helpful with directions.
"Fantastic Location -- Great Value "
Read full review
on
TripAdvisor
5/21/2012
Vote
2.
Front desk
staff was helpful at check in, but got a bit snippy when we explained some of the problems to them in the morning.
"Motel Experience, 2.5 Stars "
Read full review
on
TripAdvisor
3/23/2012
Vote
3.
The staff (
front desk
, maintenance, and housekeepers) all greeted us with smiles and went the extra mile to ensure our stay was enjoyable.
"Amazing SOMA Hotel!! "
Read full review
on
TripAdvisor
9/28/2011
Vote
4.
To top everything off, we asked the
front desk
to recommend some place nice to eat nearby (it was 8 PM after a long day of travel), and we were only given the names of the adjacent burger joint and two fast-food pizza places on scary 7th Street.
"So many problems "
Read full review
on
TripAdvisor
10/20/2010
Vote
5.
The
front desk
staff is attentive and friendly and the housekeeping staff did a great job.
"Great place to stay in SoMa "
Read full review
on
TripAdvisor
4/14/2009
Vote
6.
The
front desk
, the (free) valet parking attendants were friendly, fast and efficient.
"A great place to stay in the heart of it all "
Read full review
on
Expedia
2/25/2009
Vote
7.
We called the
front desk
and were promptly moved to a much better room.
"Average "
Read full review
on
TripAdvisor
2/6/2012
Vote
8.
They should retrain or fire the entire
front desk
staff and get on the ball repairing and cleaning things immediately.
"HORRIBLE SERVICE - BROKEN ROOM "
Read full review
on
TripAdvisor
10/6/2011
Vote
9.
The
front desk
clerk tried to charge me a SECOND time for the room I paid for in advance months ago that was nonrefundable.
"HORRIBLE SERVICE - BROKEN ROOM "
Read full review
on
TripAdvisor
10/6/2011
Vote
10.
The
front desk
clerk checked us in early on our day of arrival and suggested that we eat at the restaurant in the hotel that turned out to be really good and affordable.
"Amazing SOMA Hotel!! "
Read full review
on
TripAdvisor
9/28/2011
Vote
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