Hotel Metropolis, San Francisco, Service

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Rank

113th

Out of 493

Hotel Metropolis	Average Price: $145 Check Rates

Hotel Class:

25 Mason Street

San Francisco, 94102 View map

3-Star Hotel Rank: 51 of 110
Average review rating: 3.29

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (15) , TripAdvisor (195) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (27) bath (6) bathroom (37) bed (29) bill (3) breakfast (16) charge (13) check in (9) check out (5) checkout (4) closet (4) complimentary (4) deal (11) decor (6) dinner (4) downtown (16) fee (7) food (23) front desk (24) gym (3) hotel (441) housekeeping (4) lobby (29) location (118) money (21) neighborhood (30) parking (44) pillow (5) price (41) rate (16) recommend (28) restaurant (34) room (268) service (30) sheets (4) shower (16) shuttle (8) staff (87) street (126) suite (13) towel (4) tub (4) valet (5) valet parking (6) value (25) view (9) walk (50) water pressure (4) wireless (13)

Service

Appears in 30 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
best (2) busy (2) clean (7) comfortable (2) customer (4) desk (3) excellent (5) friendly (2) good (8) great (4) helpful (3) hotel (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I have given this hotel an excellent for their cleanliness and customer service and location to all shops and amenieties.

"METROPOLIS " Read full review on TripAdvisor 4/15/2012 Vote

2. The service was outstanding and the little room was clean, cute and cozy.

"Great value, Awesome Service, Nice Room, I will be back! " Read full review on TripAdvisor 11/16/2010 Vote

3. That said, the rooms were clean, the lobby was well-kept, and service was helpful.

"To it's credit, this hotel tries very... " Read full review on TripAdvisor 9/6/2010 Vote

4. That said, the rooms were clean, the lobby was well-kept, and service was helpful.

"To it's credit, this hotel tries very... " Read full review on TripAdvisor 9/6/2010 Vote

5. staff and service were excellent.

"full of character " Read full review on TripAdvisor 9/1/2010 Vote

6. staff and service were excellent.

"full of character " Read full review on TripAdvisor 9/1/2010 Vote

7. What it is - it is a clean hotel, with good service, good-sized rooms, and great rates.

"Mixed location - great value " Read full review on TripAdvisor 5/30/2010 Vote

8. Service - very good, incredible staff.

"Nice " Read full review on TripAdvisor 3/8/2010 Vote

9. good hotel, with good service.

"perfect choice for a comfortable night on the town! " Read full review on Expedia 1/8/2010 Vote

10. The hotel was clean, comfortable and the service was good.

"Decent place for the price " Read full review on Expedia 10/7/2009 Vote