Hotel Metropolis, San Francisco, Front Desk

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Rank

113th

Out of 493

Hotel Metropolis	Average Price: $145 Check Rates

Hotel Class:

25 Mason Street

San Francisco, 94102 View map

3-Star Hotel Rank: 51 of 110
Average review rating: 3.29

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (15) , TripAdvisor (195) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 24 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (3) busy (3) comfortable (2) computer (2) desk (25) helpful (7) nice (3) noise (3) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was courteous and helpful & reassigned me to a new room.

"Reasonable price and close to train & shopping " Read full review on TripAdvisor 11/1/2011 Vote

2. The front desk staff are so nice and very helpful.

"A little gem in San Fran!! " Read full review on TripAdvisor 10/20/2011 Vote

3. If you're lucky enough to get Jennifer on the front desk (except she's back at summer school and only working part time), staff friendliness will cover a host of aggravation.

"Decent Hotel...Not so decent area " Read full review on TripAdvisor 6/21/2011 Vote

4. Bella, at the front desk, is wonderful, very friendly and helpful.

"A Decent Hotel in a Bad Neighborhood " Read full review on TripAdvisor 7/13/2009 Vote

5. My co-workers and I (all women) stayed here during a conference and were very well taken care of by both the front desk staff and the cleaning staff.

"Great Location, Great Staff, Okay amenities " Read full review on Travelocity 7/1/2009 Vote

6. The front desk was very friendly and helpful, and critical in helping us get a cab on Bay-Breakers day to make our plane.

"Rave for kids' suite " Read full review on TripAdvisor 5/21/2009 Vote

7. Front desk is most accommodating and helpful; rooms are cleverly designed and not tawdry; lounge area is comfortable and quirky; the in-house restaurant Farmer Brown is a fun and comfortable spot.

"Sweet spot in a pinch " Read full review on Expedia 2/25/2009 Vote

8. The front desk was very accommodating to me as I needed to store my bike for the evening.

"New Years Eve in the Sucka Free " Read full review on TripAdvisor 1/9/2009 Vote

9. The foyer was nice, the front desk staff incredibly helpful and free internet in the upper lounge.

"Better than I expected " Read full review on TripAdvisor 10/13/2008 Vote

10. Front desk was great.

"Hotel Metropolis " Read full review on Travelocity 10/1/2007 Vote