5. -no obvious 'bell' service at the door - I`m a single traveler struggling with bags while two service people (front desk person and uniformed person) stand at the front desk watch me struggle-carpet stains-older boutique style hotel with not enough outlets to accommodate phone charger, laptop charger, etc.-magnetic keycards that don`t work - I had to change these 3 times-printer in the business office that didn`t work-iron was cheap, didn`t work and water spilled out of the reservoir onto my clothes-I could smell cigarette smoke from outside my bathroom window-noisy (street noise, elevator noise, etc.)-wouldn`t allow 1 hour late check out-they said they would 'call for a taxi' but after 20 min of waiting and being approached by bums, I just walked up to a more busy street.