Hilton San Francisco, San Francisco, Manager

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Rank

32nd

Out of 493

Hilton San Francisco	Average Price: $216 Check Rates

Hotel Class:

750 Kearny Street

San Francisco, 94108 View map

4-Star Hotel Rank: 19 of 37
Average review rating: 3.86

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (124) , MyTravelGuide (3306) , Travelocity (69) , TripAdvisor (846) , YahooTravel (134)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (43) balcony (27) bar (90) bath (26) bathroom (144) beach (93) bed (169) bill (21) breakfast (221) charge (58) check in (130) complimentary (28) concierge (118) cost (48) deal (61) dinner (50) downtown (52) fee (37) food (94) front desk (150) hotel (1499) housekeeping (55) lobby (149) location (463) manager (30) money (56) neighborhood (36) parking (203) pillow (27) pool (32) price (130) rate (86) recommend (89) restaurant (241) room (1384) room service (56) service (246) shower (57) spa (28) staff (372) street (278) suite (34) to park (25) towel (33) valet (38) valet parking (23) value (46) view (376) walk (218) wireless (58)

Manager

Appears in 30 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:
cares (2) concierge (2) desk (5) generous (2) good (5) helpful (2) hotel (5) housekeeping (2) management (32) night (3) rude (2) staff (6) useful (2) valet (2) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The valet manager was terrific, got us in quickly, We got to our room--a king with a city view.

"Birthday stay in SF " Read full review on TripAdvisor 3/29/2012 Vote

2. I always feel a general manager should be keenly aware of local big events and be sure to welcome those patrons with special festive type things.

"Very pleased! " Read full review on TripAdvisor 1/17/2012 Vote

3. The location is defiantly not the Financial District The good:Large , clean room huge bed and good work areaLounge was nice with good selection of finger foods and breakfast itemsWireless was fast Valet guys were great, superfast and funny Rest of staff that met were pleasant - assistant manager introduced himself , asked my name - ect while I waited for my car The not so good:Crappy view, safe was broken, TV was hard to use - forced to go through LodgeNet every timeAverage bath - on Executive level.

"Its really Chinatown " Read full review on TripAdvisor 11/19/2011 Vote

4. It's almost like the manager told the restaurant staff to treat the Hilton honors customers poorly.

"Just okay " Read full review on TripAdvisor 9/2/2011 Vote

5. When I showed them my confirmation paperwork (which even said that my room was guaranteed and should not be moved), the manager couldn't care less.

"A Guarantee from the SF Financial District Hilton Means Absolutely Nothing " Read full review on TripAdvisor 1/15/2010 Vote

6. I explained what had happened to the young lady that checked us out and she made her best attempt to find me a manager but not-so-surprisingly the manager on duty at the time was the gentleman at the concierge (who was then enjoying catching-up with his friend).

"Bad service is ok because its not in our character. " Read full review on TripAdvisor 11/3/2009 Vote

7. I contacted the manager and he was nothing but unhelpful and didn't even apologies for the rudeness of his staff.

"Poor Service, small room good location " Read full review on TripAdvisor 9/4/2009 Vote

8. General manager and others took real good care of me.

"Great Hotel on the edge of China Town and the Transamerica Building " Read full review on Expedia 3/17/2009 Vote

9. Lovely suggestions for meals during our weekend, detailed directions to city attractions, handwritten maps, the manager on duty one morning even gave me his cell phone in case I got lost and needed help finding my way back to the hotel.

"Nicest folks in the city! " Read full review on TripAdvisor 2/26/2009 Vote

10. Front desk guy couldn't help at all but the Manager I requested upgraded my room (only spent $5 extra a night).

"just ok " Read full review on TripAdvisor 11/19/2008 Vote