Hotel Diva, San Francisco, Service

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OpinionWell
Rank

56th

Out of 493

Hotel Diva	Average Price: $203 Check Rates

Hotel Class:

440 Geary Street

San Francisco, 94102 View map

3-Star Hotel Rank: 21 of 110
Average review rating: 3.93

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (40) , MyTravelGuide (126) , Travelocity (23) , TripAdvisor (461) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (17) bar (17) bath (12) bathroom (102) bathtub (6) bed (104) breakfast (22) check in (24) check out (6) check-out (4) closet (8) complimentary (9) concierge (48) cost (6) deal (15) decor (52) dinner (6) downtown (13) fitness center (6) food (15) front desk (40) gym (8) hotel (649) housekeeping (17) lobby (48) location (275) money (20) neighborhood (11) parking (14) pillow (20) price (60) rate (16) recommend (53) restaurant (88) room (558) service (59) sheets (13) shower (34) staff (229) street (91) suite (31) towel (11) tub (5) valet (16) valet parking (8) value (29) view (20) walk (58) water pressure (6) wireless (22)

Service

Appears in 59 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
complaints (4) concierge (5) friendly (7) good (10) great (13) helpful (10) hotel (19) lobby (4) location (8) nice (3) perfect (3) personable (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This hotel was perfectly serviceable.

"Just Fine " Read full review on TripAdvisor 5/15/2012 Vote

2. The service was also very good with an attentive concierge rescuing me while I was struggling to get my luggage from my car to the hotel.

"Excellent location " Read full review on TripAdvisor 1/7/2012 Vote

3. Good service throughout with much help getting reservations.

"Excellent location " Read full review on TripAdvisor 1/7/2012 Vote

4. The lobby is fine, hot tea or sake sitting out for guests, good reception service and an inviting blue lit elevator.

"What's In a Name? " Read full review on TripAdvisor 11/23/2011 Vote

5. Diner on the corner across the street - yummy, huge servings, good service, great for breakfast(great pancakes) but pricey.

"Traveling with kids in SF - stayed in Kid's suite. " Read full review on TripAdvisor 10/23/2011 Vote

6. In summary: location was good for what I needed, service was nice but could be a bit more helpful and informative, the room was good but not enough space in the adult room(only on the bed) to relax after a long day of walking or running, the kid's room was very spacious but I wish they had more choices for older kids in the movies, Wii games and songs(next time I'll bring my own) and wish the decor would be more neutral for the boys.

"Traveling with kids in SF - stayed in Kid's suite. " Read full review on TripAdvisor 10/23/2011 Vote

7. No complaints really, just don't expect a full service hotel like the Hilton down the street.

"Great location, bit weird but fine " Read full review on TripAdvisor 8/4/2011 Vote

8. The service was excellent, we must say, with the person checking us in giving a discount for our having to wait due to a computer problem, without our saying a word.

"Great location, bit weird but fine " Read full review on TripAdvisor 8/4/2011 Vote

9. The staff was always friendly- service w/a smile.

"Nice expereince all around! " Read full review on TripAdvisor 8/1/2011 Vote

10. Great hotel great service location was fantastic would use again, thank you very much for the champagne and making us welcome on our honeymoon.

"Great hotel " Read full review on TripAdvisor 6/30/2011 Vote