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Rank
56th
Out of 493

Hotel Diva

Average Price: $203  
 
Hotel Class:
440 Geary Street
San Francisco, 94102 View map  
3-Star Hotel Rank: 21 of 110
Average review rating: 3.93
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (40) , MyTravelGuide (126) , Travelocity (23) , TripAdvisor (461) , YahooTravel (19)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 48 comments. 
76% wrote positive comments about concierge
The following words were used in comments with Concierge:
friendly (8)   good (5)   great (4)   helpful (9)   hotel (7)   liked (6)   location (5)    
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1. When we asked concierge for help he tod us that we would need to make some calls, sorry I thought that was part of the service.
"Ok hotel rough area " Read full review on TripAdvisor   4/25/2012 Vote      
2. Staff was very helpful, the concierge told us that he can get us good reservations if we like, free wifi and business center, an starbucks next by, close to a walgreens, and to all the action.
"Sexy hotel and location " Read full review on TripAdvisor   3/2/2012 Vote      
3. The service was also very good with an attentive concierge rescuing me while I was struggling to get my luggage from my car to the hotel.
"Excellent location " Read full review on TripAdvisor   1/7/2012 Vote      
4. Also, Chris the wonderful concierge gave me instructions to the most wonderfuol steak house I've ever been.
"I walked into BLISS!!! " Read full review on TripAdvisor   12/5/2011 Vote      
5. The staff was very friendly, and the evening concierge, Rodney, was always spot on with advice and pointers for whatever we wanted or needed.
"Great family hotel " Read full review on TripAdvisor   10/3/2011 Vote      
6. The beginning our 28 day trip of america started off with the best concierge we had.
"first stop " Read full review on TripAdvisor   9/18/2011 Vote      
7. Rodney the concierge is great- he even let us use his phone to contact the airline when hurricane irene struck and our onward trip to New York needed cancelling and our flight rerouting.
"A SanFran gem! " Read full review on TripAdvisor   8/31/2011 Vote      
8. Staff were all charming and competent with good , personalised concierge (Rodney?) advice about where to go/what to see.
"Great hotel, not so great location " Read full review on TripAdvisor   8/1/2011 Vote      
9. Concierge was helpful with directions and restaurant reservations.
"Good hotel, great location! " Read full review on TripAdvisor   7/18/2011 Vote      
10. I went down to the front desk and a housekeeper finally came out and handed me 2 bottles of water but not the kind that was advertised that was suppose to be in the room and the young man said all he had was a suite left on that floor and he was not going to give it to me and he did ask me if I would like at all, MAYBE I had the money for the room and he and the concierge guy made us feel like we were really nothing.
"What a disappointment!!! " Read full review on TripAdvisor   5/24/2011 Vote      
   
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