Crowne Plaza Union Square, San Francisco, Service

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OpinionWell
Rank

86th

Out of 493

Crowne Plaza Union Square	Average Price: $251 Check Rates

Hotel Class:

480 Sutter Street

San Francisco, 94108 View map

4-Star Hotel Rank: 31 of 37
Average review rating: 4

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (532) , Travelocity (13) , TripAdvisor (392) , YahooTravel (16)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (14) bar (59) bath (16) bathroom (91) bed (69) bill (7) breakfast (73) charge (12) check in (52) check out (11) closet (13) concierge (55) cost (24) deal (20) decor (12) dinner (17) downtown (26) fee (14) fitness room (8) food (42) front desk (74) gym (10) hotel (604) housekeeping (14) lobby (60) location (285) lunch (10) manager (11) money (15) parking (67) pillow (18) price (40) rate (34) recommend (55) restaurant (96) room (527) room service (20) service (99) shower (28) staff (193) street (108) suite (27) towel (10) tub (7) valet (14) valet parking (8) value (12) view (107) walk (79) wireless (27)

Service

Appears in 99 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
best (4) customer (10) desk (17) excellent (13) expectation (7) food (5) friendly (9) good (18) great (15) helpful (9) hotel (17) large (4) location (7) nice (7) reasonable (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I had a drink in the lobby bar and the service was good and the atmosphere nice.

"Nice hotel good location " Read full review on TripAdvisor 4/24/2012 Vote

2. I stay mostly at Marriotts for business and mostly the services are good but the location isnt .

"the reason to stay - Best location " Read full review on TripAdvisor 3/17/2012 Vote

3. Good service throughout our stay.

"Union Square " Read full review on TripAdvisor 2/26/2012 Vote

4. We had excellent service from the time we arrived, and the hotel is in a perfect location for wonderful shopping and excellent restaurants.

"Great Marriott hotel with a boutique feel " Read full review on TripAdvisor 12/14/2011 Vote

5. The customer service is excellent.

"My first choice when I am in Sf. " Read full review on TripAdvisor 10/31/2011 Vote

6. Everyone that we met (front desk, valet, bell service, etc.) were very accommodating and very, very nice.

"Great Hotel, Location and Friendly Staff! " Read full review on TripAdvisor 10/18/2011 Vote

7. The staff at the Marriott were very welcoming and friendly - great service.

"Great Hotel, Location and Friendly Staff! " Read full review on TripAdvisor 10/18/2011 Vote

8. Rooms are good, views were amazing, and service was impeccable.

"Great time! " Read full review on TripAdvisor 10/15/2011 Vote

9. I found the service very good from the staff.

"Great location " Read full review on TripAdvisor 10/13/2011 Vote

10. the service is generally good, but the I had some bad experiences with a grumpy guy in the reception.

"Nice room but hotel is missing a few basics " Read full review on TripAdvisor 10/8/2011 Vote