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OpinionWell
Rank
86th
Out of 493

Crowne Plaza Union Square

Average Price: $251  
 
Hotel Class:
480 Sutter Street
San Francisco, 94108 View map  
4-Star Hotel Rank: 31 of 37
Average review rating: 4
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (30) , MyTravelGuide (532) , Travelocity (13) , TripAdvisor (392) , YahooTravel (16)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 74 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
excellent (5)   floor (4)   friendly (8)   great (4)   helpful (11)   hotel (6)   management (3)   night (4)   rude (6)   service (13)   staff (22)   useful (8)   view (4)    
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1. We were helped, several times, by the entire team at the front desk, and the bellmen, with directions of how to get where we were going, how to find the nearest cable car stop and how to get to the destination we were trying to find.
"Absolutely Wonderful Hotel! " Read full review on TripAdvisor   3/13/2012 Vote      
2. BUT the front desk was wonderful - they upgraded rooms to a top floor with views of the bay and reduced our per night fee - the rooms were right next door with a small foyer and front door - perfect.
"San Francisco vacation - December 2011 " Read full review on TripAdvisor   12/18/2011 Vote      
3. Staff was very friendly & Nan at front desk helpful to let us check in early.
"Great SF Hotel " Read full review on TripAdvisor   9/24/2011 Vote      
4. The front desk people are very efficient.
"Brandnew feeling with easy access to downtown SanFran " Read full review on TripAdvisor   7/30/2011 Vote      
5. Very helpful front desk staff, when trying to make airflight check-in online.
"The best location and very helpful and friendly front desk staff " Read full review on TripAdvisor   7/22/2011 Vote      
6. Service was great from doorman to front desk to concierge lounge.
"Spacious Room, great location " Read full review on TripAdvisor   6/26/2011 Vote      
7. Everyone from the man in the garage to the Lady at the front desk was genuinely friendly and nice.
"Perfect base for SF " Read full review on TripAdvisor   5/16/2011 Vote      
8. The service is or at least the front desk service is excellent as they immediately took care of my room issues - which included switching rooms to get away from the elevator.
"NO mini-safe or fridge? Come on! " Read full review on TripAdvisor   3/11/2011 Vote      
9. The front desk staff was cordial & professional during all of my interactions.
"Perfect Bay Area Marriott " Read full review on TripAdvisor   9/15/2010 Vote      
10. The front desk staff was cordial & professional during all of my interactions.
"Perfect Bay Area Marriott " Read full review on TripAdvisor   9/15/2010 Vote      
   
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