Crowne Plaza Union Square, San Francisco, Manager

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Rank

86th

Out of 493

Crowne Plaza Union Square	Average Price: $251 Check Rates

Hotel Class:

480 Sutter Street

San Francisco, 94108 View map

4-Star Hotel Rank: 31 of 37
Average review rating: 4

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (532) , Travelocity (13) , TripAdvisor (392) , YahooTravel (16)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 11 comments.

The following words were used in comments with Manager:
great (2) helpful (2) management (11) prompt (2)

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1. )Interactions with Henry Wong (manager) were extremely pleasant as he was a good listener and engaged with the guests.

"Superb on many levels " Read full review on TripAdvisor 11/29/2010 Vote

2. In view that there were 5 of us, the front desk manager, Henry Wong was very kind to upgrade us to a more spacious junior suite on the 20th floor which could accomodate the 2 double beds and the rollaway bed comfortably.

"good value and location " Read full review on TripAdvisor 9/6/2011 Vote

3. Also some of the front desk staff are moody, but the Manager Chris and Team member Frances were very helpful.

"Good Location, Very Clean & Great Service... but very routine with small room " Read full review on TripAdvisor 9/30/2010 Vote

4. Also some of the front desk staff are moody, but the Manager Chris and Team member Frances were very helpful.

"Good Location, Very Clean & Great Service... but very routine with small room " Read full review on TripAdvisor 9/30/2010 Vote

5. The F&B had Great Service, their Manager Phillip was a stand out, and room service was very prompt.

"Good Location, Very Clean & Great Service... but very routine with small room " Read full review on TripAdvisor 9/30/2010 Vote

6. The F&B had Great Service, their Manager Phillip was a stand out, and room service was very prompt.

"Good Location, Very Clean & Great Service... but very routine with small room " Read full review on TripAdvisor 9/30/2010 Vote

7. To their credit, the manager comped us the room, which I very much appreciate.

"Nice Location, But There Were Some Problems " Read full review on TripAdvisor 8/16/2010 Vote

8. The manager was clueless.

"They let us go. " Read full review on TripAdvisor 4/14/2010 Vote

9. So instead decided to got up to our very small but clean and new room to talk to the manager on the phone.

"They let us go. " Read full review on TripAdvisor 4/14/2010 Vote

10. ) She went to talk to the manager.

"They let us go. " Read full review on TripAdvisor 4/14/2010 Vote