w Hotel Chicago, Chicago, Concierge

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » w Hotel Chicago

OpinionWell
Rank

64th

Out of 415

w Hotel Chicago	Average Price: $324 Check Rates

Hotel Class:

172 West Adams at LaSalle

Chicago, 60603 View map

4-Star Hotel Rank: 29 of 39
Average review rating: 3.3

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (36) , MyTravelGuide (75) , Travelocity (13) , TripAdvisor (638) , YahooTravel (37)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (31) bar (139) bath (21) bathroom (122) bed (150) bill (18) breakfast (52) charge (27) check in (87) check out (20) checkout (15) closet (22) complimentary (36) concierge (164) cost (20) deal (18) decor (52) dinner (71) downtown (37) fee (14) food (56) front desk (82) gym (23) hotel (1037) housekeeping (14) lake (12) lobby (184) location (234) manager (24) money (16) parking (20) pillow (14) price (56) rate (64) recommend (75) restaurant (146) room (992) room service (60) service (322) shower (52) spa (16) staff (286) street (46) suite (25) towel (24) tub (16) valet (13) view (49) walk (73) wireless (26)

Concierge

Appears in 164 comments.

96% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (8) desk (32) dinner (10) friendly (10) great (32) helpful (40) hotel (22) liked (7) need (11) nice (9) night (7) recommend (17) reservation (11) welcoming (7) wondering (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. We were able to take the train one block from our hotel to anywhere in the city and the concierge (Eden Bernal) was fantastic.

"Personal Weekend after a Business Trip " Read full review on TripAdvisor 5/23/2012 Vote

2. Concierge team very helpful with advice and ideas too.

"Good place to stay " Read full review on TripAdvisor 5/21/2012 Vote

3. Immediately upon booking, i spoke with my Concierge (Eden - if you get a chance, ask for her) and she took care of all my reservations even before i arrived in town.

"Fantastic Hotel " Read full review on TripAdvisor 5/20/2012 Vote

4. Eden Bernal and Vanessa Lopez at the concierge desk gave us great recommendations and helped us make several reservations for local tours and restaurants.

"W Chicago - City Center " Read full review on TripAdvisor 5/14/2012 Vote

5. Having the concierge from The W call on your behalf gives the restaurant extra incentive to take care of you that way the hotel will recommend guests to their restaurant in the future.

"Best ever! " Read full review on TripAdvisor 5/14/2012 Vote

6. She made me feel like aVIP from the moment I wrote the first email - generally addressed to the Concierge.

"Garden of Eden " Read full review on TripAdvisor 5/13/2012 Vote

7. Our experience was made even better by the lovely concierges, Eden and TK.

"Nice spot! " Read full review on TripAdvisor 4/29/2012 Vote

8. Our overall stay was excellent thanks to our wonderful concierge Eden.

"Weekend anniversary trip " Read full review on TripAdvisor 4/29/2012 Vote

9. The concierge TK was welcoming and helpful.

"Great Weekend Visit " Read full review on TripAdvisor 4/25/2012 Vote

10. Eden Bernal, the concierge, personally helped to arrange all of our airport transfers for our KOLs and even called me after she had left for the day to make sure everything was taken care of.

"Meeting was a success! " Read full review on TripAdvisor 4/24/2012 Vote