w Hotel Chicago, Chicago, Complimentary

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Rank

64th

Out of 415

w Hotel Chicago	Average Price: $324 Check Rates

Hotel Class:

172 West Adams at LaSalle

Chicago, 60603 View map

4-Star Hotel Rank: 29 of 39
Average review rating: 3.3

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (36) , MyTravelGuide (75) , Travelocity (13) , TripAdvisor (638) , YahooTravel (37)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (31) bar (139) bath (21) bathroom (122) bed (150) bill (18) breakfast (52) charge (27) check in (87) check out (20) checkout (15) closet (22) complimentary (36) concierge (164) cost (20) deal (18) decor (52) dinner (71) downtown (37) fee (14) food (56) front desk (82) gym (23) hotel (1037) housekeeping (14) lake (12) lobby (184) location (234) manager (24) money (16) parking (20) pillow (14) price (56) rate (64) recommend (75) restaurant (146) room (992) room service (60) service (322) shower (52) spa (16) staff (286) street (46) suite (25) towel (24) tub (16) valet (13) view (49) walk (73) wireless (26)

Complimentary

Appears in 36 comments.

100% wrote positive comments about complimentary

The following words were used in comments with Complimentary:
arrival (3) bed (4) car (4) chocolate (3) coffee (3) concierge (3) enjoy (3) experience (5) helpful (4) hotel (7) lobby (3) magnificent (3) offers (4) room (11) service (9) shuttle (6) staff (4) surprise (3) upgraded (4) useful (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. He explained that it was all complimentary and set everything up for us.

"A Great Wescape at W Chicogo City Center " Read full review on TripAdvisor 5/23/2012 Vote

2. She upgraded our room, provided complimentary Prosecco and chocolate covered strawberries as a surprise for my husband.

"My husbands 60th Birthday weekend " Read full review on TripAdvisor 5/8/2012 Vote

3. It was my husband's birthday and she arranged complimentary beers and peanuts to be delivered to the room (which he really appreciated) and also helped us get a reservation at Frontera Grill, which we had not been able to get on our own.

"Nice hotel, great location, wish they had a spa " Read full review on TripAdvisor 3/23/2012 Vote

4. She responded immediately that she would like to offer some complimentary gifts on behalf of the W since I am a platinum member and also asked if I needed help with reservations at restaurants for my birthday night.

"Amazing personalized service " Read full review on TripAdvisor 2/28/2012 Vote

5. The staff warmly greeted me, immediately looked for the best possible room, and even provided me with some complimentary beverages.

"Very happy repeat customer " Read full review on TripAdvisor 2/14/2012 Vote

6. We enjoyed the complimentary transportation to the opera one evening and then again to the ballet the next day.

"a wonderful stay " Read full review on TripAdvisor 2/7/2012 Vote

7. We also enjoyed the complimentary hot chocolate and fresh cupcakes and cookies in the living room (how the staff refers to the lobby).

"a wonderful stay " Read full review on TripAdvisor 2/7/2012 Vote

8. More info about this hotel: no coffee or any complimentary drink/snack provided, and its rooms are very small, maybe even smaller than master suite bathroom in your house.

"Worst hotel experience in the world and reception staff is a bxxxh " Read full review on TripAdvisor 1/31/2012 Vote

9. I was also surprised to find we were given a complimentary upgrade to a larger room.

"Hotel itself is okay, but the service is amazing " Read full review on TripAdvisor 1/15/2012 Vote

10. Laurelin Heather), ahead of time to let her know that I'd like to celebrate our anniversary in the room, and she arranged a complimentary room service with a bottle of Prosecco, decorated cookies, brownies, and ice cream just for two of us.

"Wonderful holidays at W hotel " Read full review on TripAdvisor 1/15/2012 Vote