Silversmith Hotel, Chicago, Service

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Rank

81st

Out of 415

Silversmith Hotel	Average Price: $206 Check Rates

Hotel Class:

10 South Wabash Avenue

Chicago, 60603 View map

3-Star Hotel Rank: 31 of 73
Average review rating: 4.05

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (6) , Travelocity (9) , TripAdvisor (390) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (23) bath (13) bathroom (107) bed (102) bill (19) breakfast (37) cable (8) charge (18) check in (50) check out (14) closet (10) complimentary (9) concierge (14) cost (15) deal (26) decor (12) dinner (13) downtown (55) food (26) front desk (65) hotel (715) housekeeping (9) lobby (82) location (276) manager (23) money (22) parking (43) pillow (25) price (91) rate (54) recommend (55) refund (9) restaurant (87) room (699) room service (9) service (58) sheets (10) shower (25) staff (200) street (75) suite (100) towel (27) tub (13) valet (24) valet parking (20) value (35) view (33) walk (93) wireless (21)

Service

Appears in 58 comments.

68% wrote positive comments about service

The following words were used in comments with Service:
excellent (6) friendly (6) good (3) great (14) hotel (14) lacking (3) location (5) management (5) nice (3) reasonable (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. No major complaints about service or anything.

"Midrange, acceptable, missing the finer details... " Read full review on TripAdvisor 3/9/2012 Vote

2. Excellent customer service.

"Location Location LOCATION " Read full review on TripAdvisor 2/26/2012 Vote

3. Customer services are good and give us smile always.

"Great location and very convenient!! " Read full review on TripAdvisor 2/23/2012 Vote

4. Great rooms, excellent service.

"Friendly Vacation " Read full review on TripAdvisor 2/16/2012 Vote

5. We found a great price at their website- better than anything quoted from the services, so check their own page for rates as well.

"Outstanding location, great value " Read full review on TripAdvisor 10/16/2011 Vote

6. No major problems with the service.

"Nice room, great location " Read full review on TripAdvisor 9/5/2011 Vote

7. The service was great.

"Great hotel in the heart of downtown " Read full review on TripAdvisor 9/4/2011 Vote

8. Service was great.

"Great Hotel! " Read full review on TripAdvisor 4/5/2011 Vote

9. the service was excellent and friendly.

"Very positive experience " Read full review on TripAdvisor 4/5/2010 Vote

10. (The only reason I'm not rating the service above is I didn't really use it; the desk clerks were fine but I didn't ask anything of them other than check in and out.

"Fit the bill for few bills " Read full review on TripAdvisor 2/18/2010 Vote