Silversmith Hotel, Chicago, Bill

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Rank

81st

Out of 415

Silversmith Hotel	Average Price: $206 Check Rates

Hotel Class:

10 South Wabash Avenue

Chicago, 60603 View map

3-Star Hotel Rank: 31 of 73
Average review rating: 4.05

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (6) , Travelocity (9) , TripAdvisor (390) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (9) bar (23) bath (13) bathroom (107) bed (102) bill (19) breakfast (37) cable (8) charge (18) check in (50) check out (14) closet (10) complimentary (9) concierge (14) cost (15) deal (26) decor (12) dinner (13) downtown (55) food (26) front desk (65) hotel (715) housekeeping (9) lobby (82) location (276) manager (23) money (22) parking (43) pillow (25) price (91) rate (54) recommend (55) refund (9) restaurant (87) room (699) room service (9) service (58) sheets (10) shower (25) staff (200) street (75) suite (100) towel (27) tub (13) valet (24) valet parking (20) value (35) view (33) walk (93) wireless (21)

Bill	Appears in 19 comments. 33% wrote positive comments about bill

The following words were used in comments with Bill:
correct (3) credit (7) desk (2) hotel (5) management (2) night (2) problem (3)

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1. The staff were helpful in clearing up a billing mistake (I have a common name, and someone else with my name had booked a room that night as well).

"Outstanding location, great value " Read full review on TripAdvisor 10/16/2011 Vote

2. The manager happened to walk in and when told about the problem he said he would correct the bill.

"Not the greatest but ok " Read full review on TripAdvisor 5/19/2009 Vote

3. Our bill at check-out time was correct but when we received our credit card bill they charged us twice for one night during our stay.

"Good experience until we got the bill " Read full review on TripAdvisor 2/5/2008 Vote

4. To add insult to injury they automatically add an 18% gratuity to the bill.

"Not the greatest but ok " Read full review on TripAdvisor 5/19/2009 Vote

5. Hotel again billed my credit card as a no show, despite my cancelling through their website and having a cancellation number.

"Nice hotel but billing NIGHTMARES! " Read full review on TripAdvisor 3/27/2008 Vote

6. So nice hotel, but DON`T STAY HERE unless you want to be billed and billed and billed.

"Nice hotel but billing NIGHTMARES! " Read full review on TripAdvisor 3/27/2008 Vote

7. I was told their were only taking card for incidentals but after returning home noticed I had been billed again for entire stay.

"Nice hotel but billing NIGHTMARES! " Read full review on TripAdvisor 3/27/2008 Vote

8. Check in and check out was a breeze, with friendly and professional front desk attendants, and no problems with the billing.

"Wonderful hotel! " Read full review on TripAdvisor 3/25/2008 Vote

9. We had a wonderful experience with the hotel and staff until we received our credit card bill.

"Good experience until we got the bill " Read full review on TripAdvisor 2/5/2008 Vote

10. When 3 weeks after our stay my credit card was billed for 5 rooms I ended up having to close the account.

"never again " Read full review on YahooTravel 12/10/2007 Vote