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OpinionWell
Rank
81st
Out of 415

Silversmith Hotel

Average Price: $206  
 
Hotel Class:
10 South Wabash Avenue
Chicago, 60603 View map  
3-Star Hotel Rank: 31 of 73
Average review rating: 4.05
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (59) , MyTravelGuide (6) , Travelocity (9) , TripAdvisor (390) , YahooTravel (36)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 65 comments. 
64% wrote positive comments about front desk
The following words were used in comments with Front desk:
accommodating (4)   arrival (3)   bellman (4)   clerk (7)   desk (67)   friendly (5)   great (3)   helpful (16)   hotel (4)   lobby (4)   management (3)   nice (4)   night (4)   problem (3)   rude (5)   staff (9)   street (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The front desk staff was extra helpful with directions and any other questions we had.
"Excellent stay in great location with helpful staff " Read full review on TripAdvisor   12/20/2011 Vote      
2. Front desk extremely helpful and congenial.
"Right in the heart of the Loop! " Read full review on TripAdvisor   9/14/2011 Vote      
3. The front desk staff and doormen were very helpful and accommodating.
"Great Deal Perfect Location Comfortable Stay " Read full review on TripAdvisor   12/7/2010 Vote      
4. I walked up and down the street twice before I finally called the front desk for help, and they patiently stayed on the phone with me until I found the front entrance.
"Charming and convenient - would absolutely recommend " Read full review on TripAdvisor   10/9/2010 Vote      
5. Their broadband cable internet did not work so I called the front desk and the only response I got was that I could come down to the lobby and use the public wifi.
"Expensive Hotel with Terrible Service " Read full review on TripAdvisor   5/5/2010 Vote      
6. The front desk staff was very accommodating.
"Would stay again in a heartbeat! " Read full review on Expedia   3/24/2010 Vote      
7. Front desk was very helpful.
"Would stay there again " Read full review on Expedia   9/15/2009 Vote      
8. The front desk people were very helpful with directions and suggestions.
"Liked the hotel and the location. Very nice to have Ada’s in the hotel. " Read full review on Expedia   9/3/2009 Vote      
9. I called the front desk only to receive a response of 'What do you want me to do about it?' Excuse me, is it not your job to make sure the patrons at your hotel are safe and comfortable.
"Nice hotel...terrible staff! " Read full review on TripAdvisor   8/3/2009 Vote      
10. When we went back down to the front desk to get our new keys, we asked to speak to a manager.
"Nice hotel with the exception of one rude front desk clerk. " Read full review on TripAdvisor   8/3/2009 Vote      
   
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