Silversmith Hotel, Chicago, Refund

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Rank

81st

Out of 415

Silversmith Hotel	Average Price: $206 Check Rates

Hotel Class:

10 South Wabash Avenue

Chicago, 60603 View map

3-Star Hotel Rank: 31 of 73
Average review rating: 4.05

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (6) , Travelocity (9) , TripAdvisor (390) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 9 comments.

The following words were used in comments with Refund:

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1. com and were told that they couldn't refund our $ because Silversmith already had it.

"Rude and Dishonest Manager " Read full review on TripAdvisor 5/17/2009 Vote

2. They said that they could not give us a refund, because 'Expedia' had our money.

"Rude and Dishonest Manager " Read full review on TripAdvisor 5/17/2009 Vote

3. The manager, Jeremy, said that since we booked on the internet (on their website, not some third party) they would not refund our money even though we were dissatisfied and were moving.

"Beware! " Read full review on TripAdvisor 2/5/2009 Vote

4. I even offered to let them keep the money for the first night and refund the second night, but they wouldn't do it.

"Beware! " Read full review on TripAdvisor 2/5/2009 Vote

5. However, I received a call from Orbitz at 3:30 p.m. today saying that the hotel couldn`t receive my guest and that a full refund was my only option.

"Don`t stay here!! " Read full review on TripAdvisor 5/5/2008 Vote

6. We eventually got a refund through hotels.

"Not Recommended " Read full review on TripAdvisor 11/6/2007 Vote

7. When we told her we wanted to cancel the room she said we would not get a refund, even though it was the hotel`s problem they are not enforcing the no smoking policy.

"Not Recommended " Read full review on TripAdvisor 11/6/2007 Vote

8. After numerous unreturned voice mail messages to Mr McFadden, it is obvious he has no intention of refunding the difference between Suite and Queen room rate (about $100/night) nor making any effort to apologize/explain/whatever.

"rate rip-off / dishonored reservation " Read full review on YahooTravel 10/17/2007 Vote

9. After numerous unreturned voice mail messages to Mr X, it is obvious he has no intention of refunding the difference (about $*/night) nor making any effort to apologize/explain/whatever.

"rip-off " Read full review on Travelocity 10/1/2007 Vote