Silversmith Hotel, Chicago, Concierge

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Rank

81st

Out of 415

Silversmith Hotel	Average Price: $206 Check Rates

Hotel Class:

10 South Wabash Avenue

Chicago, 60603 View map

3-Star Hotel Rank: 31 of 73
Average review rating: 4.05

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (6) , Travelocity (9) , TripAdvisor (390) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (9) bar (23) bath (13) bathroom (107) bed (102) bill (19) breakfast (37) cable (8) charge (18) check in (50) check out (14) closet (10) complimentary (9) concierge (14) cost (15) deal (26) decor (12) dinner (13) downtown (55) food (26) front desk (65) hotel (715) housekeeping (9) lobby (82) location (276) manager (23) money (22) parking (43) pillow (25) price (91) rate (54) recommend (55) refund (9) restaurant (87) room (699) room service (9) service (58) sheets (10) shower (25) staff (200) street (75) suite (100) towel (27) tub (13) valet (24) valet parking (20) value (35) view (33) walk (93) wireless (21)

Concierge

Appears in 14 comments.

80% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (4) great (2) helpful (8) reservation (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. But above all, Peggy - the Concierge - is FANTASTIC.

"Fantastic staff and hotel in the loop " Read full review on TripAdvisor 11/6/2011 Vote

2. The concierge was one of the best I have ever met - funny, friendly, and quite helpful.

"Anniversary Weekend " Read full review on TripAdvisor 7/24/2011 Vote

3. The concierge was great.

"Fantastic hotel in every regard " Read full review on TripAdvisor 3/7/2011 Vote

4. The concierge was happy to direct us to a non-Starbucks coffee shop as well as help us find a restaurant for dinner.

"Absolutely Amazing... and a great deal to boot! " Read full review on TripAdvisor 5/9/2010 Vote

5. The concierge was more than helpful with our bags, hailing us cabs, welcoming us back to the hotel, wishing us a good day when we left, and giving us accurate information about the city.

"Great hotel and price! " Read full review on TripAdvisor 1/20/2009 Vote

6. Concierge Peggy was great, rooms were very clean and nicely furnished.

"Nice hotel but billing NIGHTMARES! " Read full review on TripAdvisor 3/27/2008 Vote

7. Peggy, the concierge, was very knowledgeable, helpful and friendly (calling us all by name after our first meeting).

"The Silversmith Is An Excellent Choice " Read full review on TripAdvisor 10/17/2007 Vote

8. The front desk staff and concierge were accommodating.

"Accounting Department Unresponsive " Read full review on YahooTravel 8/15/2007 Vote

9. ) delicious and the concierge extremely helpful.

"Wonderful location and staff " Read full review on TripAdvisor 8/15/2007 Vote

10. )Also the concierge, Peggy, was super friendly and very helpful booking us last minute reservations for the comedy club ZANIES, which was awesome.

"Great Hotel; Helpful and Nice Concierge and Staff. " Read full review on TripAdvisor 5/29/2007 Vote