Four Points Chicago, Chicago, Service

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Rank

28th

Out of 415

Four Points Chicago	Average Price: $206 Check Rates

Hotel Class:

630 North Rush Street

Chicago, 60611 View map

3-Star Hotel Rank: 11 of 73
Average review rating: 4.41

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (71) , Travelocity (64) , TripAdvisor (446) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (21) balcony (17) bar (26) bathroom (44) bed (108) breakfast (118) charge (19) check in (65) check out (15) complimentary (16) concierge (10) cost (16) deal (45) dinner (13) downtown (88) exercise room (8) fitness center (8) food (37) front desk (108) gym (12) hot tub (34) hotel (868) housekeeping (26) lobby (45) location (437) lunch (10) manager (19) money (24) parking (116) pillow (47) pool (127) price (121) rate (57) recommend (68) restaurant (165) room (702) room service (8) service (115) sheets (8) shower (18) staff (370) street (44) suite (26) towel (18) tub (7) valet (13) value (35) view (38) walk (125) wireless (43)

Service

Appears in 115 comments.

96% wrote positive comments about service

The following words were used in comments with Service:
clean (9) customer (13) desk (8) excellent (11) friendly (12) good (11) great (26) guest (5) helpful (5) hotel (31) housekeeping (6) lobby (5) location (16) need (7) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Wonderfull quick check in, very helpfull service from the big guy at reception.

"Fantastic hotel, great service " Read full review on TripAdvisor 4/27/2012 Vote

2. Service was excellent.

"There's a reason this hotel gets excellent reviews " Read full review on TripAdvisor 4/18/2012 Vote

3. If a simple request for two beds rather than one King is such a hassle that causes rudeness and a complete lack of manners, what will the service be like at the hotel.

"You Only Get ONE Chance to Make a First Impression " Read full review on TripAdvisor 3/20/2012 Vote

4. Great service and location.

"Five for Service and Location " Read full review on TripAdvisor 2/26/2012 Vote

5. Service is wonderful, the staff seemed to treat everyone as if they were the most important person staying at the hotel.

"Five for Service and Location " Read full review on TripAdvisor 2/26/2012 Vote

6. The service was just fantastic.

"Fresh attitude and rooms " Read full review on TripAdvisor 2/24/2012 Vote

7. Both gentlemen were amazing and take customer service to the next level.

"Great location! Comfortable rooms! Awesome staff! " Read full review on TripAdvisor 2/22/2012 Vote

8. From the early checkin to the friendly staff always ready to help,whether a corkscrew was needed,more wine glasses,directions,recommendations or discount passes to Kingston Mines,we couldn't say enough about the spectacular service.

"awesome hotel and staff " Read full review on TripAdvisor 1/17/2012 Vote

9. We had a great room and the service was perfect as always.

"Great time again " Read full review on TripAdvisor 1/15/2012 Vote

10. Excellent service and location.

"Great value for money! " Read full review on TripAdvisor 1/9/2012 Vote