Four Points Chicago, Chicago, Front Desk

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Rank

28th

Out of 415

Four Points Chicago	Average Price: $206 Check Rates

Hotel Class:

630 North Rush Street

Chicago, 60611 View map

3-Star Hotel Rank: 11 of 73
Average review rating: 4.41

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (71) , Travelocity (64) , TripAdvisor (446) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) balcony (17) bar (26) bathroom (44) bed (108) breakfast (118) charge (19) check in (65) check out (15) complimentary (16) concierge (10) cost (16) deal (45) dinner (13) downtown (88) exercise room (8) fitness center (8) food (37) front desk (108) gym (12) hot tub (34) hotel (868) housekeeping (26) lobby (45) location (437) lunch (10) manager (19) money (24) parking (116) pillow (47) pool (127) price (121) rate (57) recommend (68) restaurant (165) room (702) room service (8) service (115) sheets (8) shower (18) staff (370) street (44) suite (26) towel (18) tub (7) valet (13) value (35) view (38) walk (125) wireless (43)

Front desk Traveler Insight - Friendly Front Desk

Appears in 108 comments.

87% wrote positive comments about front desk

The following words were used in comments with Front desk:
free (6) friendly (19) good (5) great (9) helpful (31) hotel (10) nice (12) night (6) pleasant (7) professional (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. But what exceeded it was the little things, like free wifi, the front desk offering to print my boarding passes without a charge, free use of the computer room, free newspapers, etc .

"Fantastic hotel, great service " Read full review on TripAdvisor 4/27/2012 Vote

2. On the good side, the staff at the front desk is friendly and helpful and they have free wi-fi, which is great.

"Property Needs Attention... But great location " Read full review on TripAdvisor 3/30/2012 Vote

3. Front desk staff were helpful and friendly.

"Fresh attitude and rooms " Read full review on TripAdvisor 2/24/2012 Vote

4. Quick check-in and out, the girls at the front desk were very efficient and able to answer all of our questions.

"Great location! Comfortable rooms! Awesome staff! " Read full review on TripAdvisor 2/22/2012 Vote

5. Very nice front desk staff and housecleaning staff.

"Nice visit " Read full review on TripAdvisor 1/26/2012 Vote

6. The front desk rep I think his name was Gomez as great.

"Great location " Read full review on TripAdvisor 1/10/2012 Vote

7. The staff at the front desk was excellent upon check in.

"Our New Downtown Home " Read full review on TripAdvisor 12/22/2011 Vote

8. Very friendly and helpful front desk staff, too.

"Great Girls' Weekend " Read full review on TripAdvisor 9/26/2011 Vote

9. The front desk staff is very nice and helpful.

"Great location & comfortable beds! " Read full review on TripAdvisor 9/10/2011 Vote

10. The ladies in Reservations was very accomadating and the ladies at the front desk was happy and vary professinal.

"Quick get away from work " Read full review on TripAdvisor 9/10/2011 Vote